2 scribe jobs found

People Drive Our Success Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members' drive and optimism. Together we can make a difference in the financial future of our communities. Apply today! What our team members are saying: Learn more about us at cathaybank.com GENERAL SUMMARY Answers and directs incoming telephone calls related to account services, online banking, mobile banking, and telephone banking. Supports client inquiries via other channels including live chat and email. Responsible for telephone banking and online banking implementation, maintenance, and transaction processing. Handles...

Position Summary The Customer Service Specialist is an enthusiastic and accountable individual who consistently displays a professional attitude while delivering excellent customer service through all forms of communication (e.g., telephone, email, chat). The successful candidate will demonstrate a strong understanding of the Company’s core values and customer service requirements and policies while providing product and service information, supporting order accuracy, responding to customer inquiries, and resolving customer issues in a timely manner. This position is primarily remote; however, mandatory in office workdays are required ‑office workdays are required, and the work arrangement is subject to change based on business needs. Essential Functions and Duties Serve as a primary support resource for Moderna Direct customers , responding to inquiries via phone, email, and chat related to order placement, order status, account access,...