Canon U.S.A., Inc.
Latham, NY
Service Manager US-NY-Latham Job ID: 34144 Type: Full-Time # of Openings: 1 Category: Field Service NY - Latham (Albany) About the Role Responsible for leading a team of field service technicians in maintaining Canon/Oce products and services according to company standards and achieving the highest level of customer satisfaction. Your Impact - Manages a team of technicians that support our hardware and software. - Creates operating plans to achieve service business objectives of machine performance, revenue and expense control. - Handles special projects as assigned. - Works closely with Sales and Customers to achieve a high level of customer satisfaction. - Addresses and resolves customer issues to achieve total customer satisfaction. - Supports the policies and procedures of the department and company. About You: The Skills & Expertise You Bring - Bachelor's degree in a relevant field or equivalent experience required, plus 7 years of related...