5 scheduling analyst jobs found

SUMMARY : The Customer Contact Center Supervisor position is responsible for providing quality and efficient customer service to customers through the daily management of a team of employees to include hiring, motivating, recognizing and rewarding, coaching, counseling, training, and problem solving. Additionally, the position is responsible for assisting the CCC Manager with development, analyses and implementation of staffing, training, scheduling and reward/recognition programs. ESSENTIAL JOB FUNCTIONS : Provides daily direction and communication to employees so that customer service calls are answered in a timely, efficient and knowledgeable manner Provides continual evaluation of processes and procedures. Responsible for suggesting methods to improve area operations, efficiency and service to both internal and external customers Provides statistical and performance feedback and coaching on a regular basis to each team member Writes and...

Description: Secret Clearance Required EVS is seeking an End User Device (EUD) Operations Manager. The EUD is responsible for the operational leadership, service delivery management, workforce coordination, and performance oversight of all End User Device (EUD) support services provided under the USAFA VoIP and End User Device Support Services contract. This role serves as the primary operational lead for daily execution of Help Desk, desk-side support, account provisioning, printer support, lifecycle replacement activities, and VIP support operations supporting the United States Air Force Academy (USAFA). Position Summary The EUD Operations Manager provides operational oversight and management of geographically dispersed support personnel responsible for NIPR and SIPR end-user device services in a mission-essential environment. The Operations Manager ensures contractor performance aligns with the Performance Work Statement (PWS), Government priorities, outage response...

The Member and Recipient Services Coordinator provide a broad range of customer service functions to individuals that contact the Tailored Plan (TP) Member and Recipient Services Call Center. This position provides general information regarding accessing services in the TP provider network, and on the various functions and processes of TP departments.  This position assures consumers/guardians seeking routine services are referred to services or are transferred to licensed clinicians for clinical screening and triage. This position is full-time remote. Selected candidate must reside in North Carolina. Some travel for onsite meetings to the Home office may be required.   Responsibilities and Duties Customer Service & Support Receive calls from members, recipients, and community stakeholders Provide education to callers regarding all areas of TP functions Availability and appropriateness of contracted providers; General information about managed care and NC...

Description: The Dobbs Truck Group is a growth company that successfully expands our operations and customer base through a high-quality team of employees. Dobbs Truck Group operates 25 commercial truck dealerships through two operating companies – Dobbs Peterbilt and Western Truck Center. These dealerships represent some of the best commercial truck brands including Peterbilt, Volvo, Mack, Autocar, and Hino and include locations in Arkansas, California, Louisiana, Mississippi, Oregon, Tennessee, and Washington. We offer a competitive benefits package including medical, dental, vision, long-term disability, life insurance, and 401(k), as well as paid vacation and sick leave. Our Company is looking for long-term employees that we can invest in and grow with as we pursue our mission of being the premier commercial truck dealer group. I. General Job Description The Outside Parts & Service Representative is responsible for developing, managing, and growing...

Description: The Dobbs Truck Group is a growth company that successfully expands our operations and customer base through a high-quality team of employees. Dobbs Truck Group operates 25 commercial truck dealerships through two operating companies – Dobbs Peterbilt and Western Truck Center. These dealerships represent some of the best commercial truck brands including Peterbilt, Volvo, Mack, Autocar, and Hino and include locations in Arkansas, California, Louisiana, Mississippi, Oregon, Tennessee, and Washington. We offer a competitive benefits package including medical, dental, vision, long-term disability, life insurance, and 401(k), as well as paid vacation and sick leave. Our Company is looking for long-term employees that we can invest in and grow with as we pursue our mission of being the premier commercial truck dealer group. I. General Job Description The Regional Mobile Service Manager (RMSM) is responsible for the performance, productivity, and...