2 sales service representative jobs found

Senior Inside Account Rep SUMMARY The Senior Inside Account Representative is responsible for managing complex customer accounts and serving as the primary operational owner for customer execution and issue resolution. In addition to performing order and quote management activities, the Sr. Inside Account Representative proactively identifies risks, coordinates cross-functional solutions, leads escalations, and drives successful customer outcomes through advanced technical, operational, and business knowledge. ESSENTIAL JOB FUNCTIONS Process customer orders, order changes, cancellations, and scheduling requests accurately and efficiently. Process customer quote requests and coordinate with internal stakeholders to ensure timely quote delivery. Monitor quote activity and support follow-up activities as required. Maintain ownership of assigned customer accounts and ensure successful execution of customer commitments. Monitor account performance and proactively identify potential...

Description: Dobbs Truck Group operates 25 commercial truck dealerships through two operating companies – Dobbs Peterbilt and Western Truck Center. These dealerships represent some of the best commercial truck brands including Peterbilt, Volvo, Mack, Autocar, and Hino and include locations in Arkansas, California, Louisiana, Mississippi, Oregon, Tennessee, and Washington. I. General Job Description The Regional Mobile Service Manager (RMSM) is responsible for the performance, productivity, and operational execution of all mobile service technicians across assigned locations. This role exists to ensure mobile service operates as a high-output, revenue-generating, customer-facing extension of the service network, not a support function. The RMSM operates with a high sense of urgency and direct accountability for technician performance outcomes, including productivity, efficiency, engagement, safety compliance, and customer satisfaction. This role is the primary driver of mobile...