STULZ Air Technology Systems, Inc.
Frederick, MD
Parts Coordinator I Summary: Under the Supervision of the Parts Sales Manager, you will play a crucial role in ensuring the seamless processing of pricing, documentation, credits, ordering, shipping, and record-keeping for all aftermarket parts. Your ability to maintain a warm, professional demeanor will be essential as you engage with representatives, customers, and vendors, fostering a positive environment that enhances our parts delivery. Essential Duties and Responsibilities: Provide accurate information regarding the cost and availability of spare parts, ensuring customers receive timely and relevant details. Adhere to company standards and guidelines to efficiently process spare components for our customers, guaranteeing a high level of service and satisfaction. Engage effectively with Sales Representatives and customers through various communication channels, including telephone, fax, and written correspondence, to provide prompt and precise customer service...