11 retail associate customer service jobs found

Customer Service Representative II Financial Record Services - Pennsylvania-Pittsburgh - (26001010) Financial Record Services is part of Finance and Operations under the CFO. The PPT Customer Service group is part of the Financial Record Services team. Job Summary Serves as contact for internal and external customers and responds to routine inquiries and needs. Resolves moderately complex issues and refers customers to appropriate personnel. Maintains records, details comments and complaints, and performs administrative duties. Essential Functions Contact for faculty, staff,students,vendors, and others. Responds appropriately to customer questions and issues, asseses needs and suggest solutions. Troubleshoots and handles moderately complex inquiries and issues, refers customers to other departments when necessary. Maintains accurate record of customer interactions and transactions, details all comments and complaints. Tracks and...

Lutron Electronics Company, Inc Customer Service Specialist - Serena Shade Team US-PA-Coopersburg Job ID: 2026-5070 Type: Regular Full-Time # of Openings: 1 Category: Customer Service Corporate Headquarters Overview Lutron is seeking an innovative and dynamic  Senior Customer Service Specialist  to join our  Serena Inside Sales and Services team . In this role, you'll deliver exceptional support to homeowners and professional dealers, guiding them through product education, selection, quoting, and order coordination.   This is a great opportunity to grow your career while deepening your knowledge of smart home technology. You'll work alongside a customer-focused team, helping drive the success of our Serena and Caséta shade solutions through outstanding service and meaningful customer interactions.   Responsibilities Interact with customers via phone, email, and chat as the one-stop solution for all their needs from product selection to...

POSITION SUMMARY The Customer Service Representative is the communication link between customer/sales/production and provides high level, professional customer service by responding to customer inquiries by telephone, email, written communication or personal contact to provide product/services information and to resolve mostly routine and some non-routine, more complex problems and requests with accuracy and efficiency. JOB RESPONSIBILITIES Provide a high level of customer service via telephone, email, written communication or personal contact to resolve mostly routine problems and requests. Identify and assess customers' service needs and refer to other service or technical departments for follow up or additional information as needed. Ensure order instructions and information are submitted accurately and per customer specifications. Maintain current and accurate order entry information in all required software programs. Build sustainable relationships and...

MSA, The Safety Company Customer Service Associate US-PA-Cranberry Township Requisition ID: 2025-9125 Type: Full-Time # of Openings: 1 Category: Customer Service Overview Are you someone who is passionate, motivated, and driven to make a difference?  If so, MSA Safety is the perfect fit for your career.    At MSA, SAFETY is who we are AND it is what we do.  We are a purpose-driven company committed to deploying innovation and technology to deliver on our Mission to help protect people and assets all around the world.  We continue to be relentless in our pursuit of solving our customers greatest problems so they can go home safe each and every day.    Are you in?  Read on for more details about this particular role. Responsibilities 1st Shift - Monday through Friday  Hybrid Opportunity - This role would require you to be on-site and able to work hybrid after a period of training time.  $22.50 per hour.   MSA Safety in Cranberry...

Lutron Electronics Company, Inc Customer Service - Commercial Shade team US-PA-Coopersburg Job ID: 2026-4968 Type: Regular Full-Time # of Openings: 1 Category: Customer Service Corporate Headquarters Overview Join our Commercial Shade Customer Service team at Lutron Electronics!     Lutron is looking for self-driven and team-oriented individuals to join our Customer Service – Commercial Shade  team at our Coopersburg, PA office.      As a valued member of our Customer Service – Commercial Shade team, you will be the voice of our company, entrusted with the responsibility to deliver outstanding customer service through sound judgment and dedication. We are seeking proactive individuals who are eager to enhance their customer service skills through meaningful and impactful interactions with our customers.   Responsibilities Collaborate with internal stakeholders that include commercial project managers (PM’s), quotes teams,...

Lutron Electronics Company, Inc Customer Service Representative - Global Headquarters US-PA-Center Valley Job ID: 2025-4439 Type: Regular Full-Time # of Openings: 9 Category: Customer Service Lutron - Annex Overview Join Our Customer Service Team at Lutron Electronics!   Lutron is looking for self-driven and team-oriented individuals to join our Customer Service Team at our Center Valley, PA office. At Lutron, our top priority is to provide our customers with high-quality products and exceptional service.   As a valued member of our Customer Service team, you will be the voice of our company, entrusted with the responsibility to deliver outstanding customer service through sound judgment and dedication. We are seeking proactive individuals who are eager to enhance their customer service skills through meaningful and impactful interactions with our customers. Responsibilities Deliver Exceptional Service : Your passion for excellence and ability to...

Posting Details Position Information Position Title Information Center Representative Requisition Number SCL00415 General Description Under the supervision of the Associate Director, Customer Service and Retention, the Information Center Representative position provides tactical, administrative, and operational support in the College’s Contact Center. Primary responsibilities include providing outstanding customer service via electronic communications, in-person, and/or telephone (inbound and outbound) in a timely, professional and efficient manner; assisting callers by providing general College information; scheduling placement tests and registration sessions; researching and resolving issues, or escalating complex issues, as needed. College Intro Success starts at Community College of Philadelphia. Innovators and difference makers work at Community College of Philadelphia. Diversity thrives at Community College of...

Lutron Electronics Company, Inc Accounting Service Representative Collections US-PA-Center Valley Job ID: 2026-4996 Type: Regular Full-Time # of Openings: 2 Category: Accounting/Finance Lutron - Annex Overview Lutron has an immediate opening on the Accounting Services - Collections Team at our Annex office location in Center Valley, PA. This role has a direct impact on the profit and sales growth of Lutron. As part of the Accounting Services collections team, you will have the opportunity to work with customers, and the global sales and service teams to facilitate and support our yearly sales and profit goals.  Responsibilities Use your excellent written and verbal communication skills to work with customers to develop collaborative and trusted relationships while reconciling their account balance This includes communicating with customers daily to resolve disputed receivables, facilitate timely payments, and use negotiation methods to achieve a goal that...

Lutron Electronics Company, Inc Accounting Services Representative - Cash Applications US-PA-Center Valley Job ID: 2026-4987 Type: Regular Full-Time # of Openings: 1 Category: Accounting/Finance Lutron - Annex Overview Lutron Electronics, Inc. has an immediate opening for an Accounting Services Representative - Cash Applications in the Accounting Services department at Lutron's Annex office location in Center Valley, PA. In this position you will become a member of a world class company involved in payment application. You will have the opportunity to work with Lutron’s collections team to ensure customer accounts remain current and aligned, supporting accurate payment application.  Responsibilities Showcase your computer skills by working with multiple software programs including our ERP system, Salesforce, Lutron’s CRM Tool and Microsoft Suite.  Display your attention to detail by excelling with the Tier 1 activities assigned to you including...

Posting Details Position Information Position TitleIT Help Desk Technician II - Apple/WindowsRequisition NumberSCL00408General DescriptionThe IT Helpdesk Tech II position is responsible for providing IT technical support to the College’s faculty, staff and students campus-wide. This position provides exceptional customer service in resolving support service requests via telephone, email, walk-in or via remote desktop control; and filters, articulates, logs, and/or escalates more complex issues to the appropriate support level(s). Analyzes and performs repairs, installations, deskside support and maintenance of computer hardware and software. This position will act as the subject matter expert for all services related to Apple products and also performs advanced problem recognition, research, isolation and resolution steps for all client requests for technology services support and communicates efficient and effective feedback to all clients requesting...

Rethink Behavioral Health is the leading global provider of online research-based resources to support individuals with developmental disabilities. Our behavioral health platform ( http://RethinkBH.com ) provides clinical, staff training and practice management tools for private ABA service providers. Due to autism insurance mandates sweeping the nation, our behavioral health division is experiencing unprecedented growth. Therefore, we are looking for the right person to join our billing service team.  The  RCM Support Specialist - Helpdesk  is responsible for providing quality customer service while efficiently handling inquiries, customer complaints, and/or billing questions by phone, email, or chat to resolve client inquiries related to ABA services.   Main Responsibilities:  Work with customers through multiple communication methods to address inquiries related to Rethink’s new Integrated Billing system, clearinghouse enrollment or general ABA billing questions....