Be The Match
Minneapolis, MN
Job Description The Senior Desktop Support Analyst is responsible for implementation, support, and maintenance of the NMDP's desktop and laptop systems. This position will participate in system administration, system security and operational efficiency efforts in accordance with NMDP policies and procedures on Windows and Apple workstation platforms. This position will provide 2nd level IT support for NMDP workstations and mobile devices. NOTE: This role will work a hybrid schedule 4 days per week on-site at our Minneapolis, World Headquarters for the first 6 months, then transition to on-site 2 days and remote 3 days per week. ACCOUNTABILITIES: System & Workstation Administration & Support: Participate in efforts to implement new systems and services for Windows and Apple desktop environments. Provide daily administration support for NMDP hardware, software and portable device infrastructure; including adding and deleting users, assigning permissions,...