$65,000 - $75,000 yearly
NVT Group
Burlington, WA
*1.0 SUMMARY* Work in a team to offer technical support and assistance to Team customer base. The product range will include servo-hydraulic vibration test equipment, systems, and components. Candidate will be responsible for pre- and post-sales support for your region. The job will include customer interaction, trouble shooting, test set up and verification, demonstrations, training, both web-based and in classroom settings, contributing to a FAQ data base and technical writing of manuals and application notes. Manage customer information and activity through CRM system to assure a continuing high level of customer satisfaction. Candidate will be collaborating closely with Sales and Engineering to deliver customer feedback to increase product quality and customer satisfaction. *1.1 ORGANIZATIONAL RELATIONSHIPS* This position requires strong cross-functional and inter-departmental qualities in order to drive efficient communication throughout the business. This relates to both...