Universal Avionics
Tucson, AZ, USA
Universal Avionics Job Category: Information/System Technology Requisition Number: ITSUP001455 Dec 22, 2025 Full Time Arizona Tucson Corporate Office 3260 E Universal Way Tucson, AZ 85756, USA Job Details Description Summary: Resolve computer users' issues by interpreting problems, troubleshooting causes, and resolving software, hardware, and system problems by performing the following duties. Essential Duties and Responsibilities include the following. Other duties may be assigned. Answers, evaluates, and prioritizes service requests received via an IT ticketing system to address user issues related to desktop PC, software, desk phones, cell phones, printers, copiers, faxes and other desktop devices. Performs diagnostics with users to collect information about problems and to determine the source of errors. Isolates performance and usability issues to determine the cause of hardware or software malfunctions. Logs and tracks issues; maintains...