APTEAN
Alpharetta, GA
APTEAN Position Title: Associate Client Advocate Location: Atlanta GA USA Alpharetta, Georgia US Location Details: Onsite Experience Level: Recent Graduates/Entry Level (Early in Careers) Country: United States Type: Employee Regular Full Time Job Description Overview We’re looking for an Associate Client Advocate for our office in Alpharetta, GA. The position is full-time. You’ll join an awesome team to support our growing customer base. About the Role The Associate Client Advocate is a relationship-first role at the heart of Aptean’s Customer Advocacy organisation. You will serve as the primary point of contact for an assigned portfolio of customers — owning the full renewal and payment lifecycle, from quote to cash, across all products and services. This is not your typical renewals or collections role. As an Associate Client Advocate, you will work alongside AI agents that handle the day-to-day process work — automated renewal...