$90,000 - $110,000 yearly
ASC Engineered Solutions
Romeoville, IL, USA
Position Title: Customer Service Manager Department: Customer Service Employment Type Full Time Location: Romeoville, IL - Distribution Center Workplace Type: Hybrid Compensation: $90,000 - $110,000 / year Customer Service Manager The Customer Service Manager is responsible for hiring, coaching, and leading a diverse and inclusive team in a fast-paced, rapidly changing environment. This individual serves as coach, mentor, and leader to help individuals grow in their career while setting expectations on performance-based feedback and transparency. The Customer Service Manager is a key contact for our internal stakeholders and external customers. As a department leader, he/she upholds quality service standards while modeling adherence to standard operating procedures and helping to drive the strategies developed to enhance customer experience. Through effective leadership, this role will promote a culture that is consistent with the ASC...