$65,775 - $82,219 yearly
Michigan Farm Bureau
Lansing, MI, USA
Senior P/C Customer Service Support Analyst US-MI-Lansing Job ID: 2026-8502 Type: Regular Full-Time # of Openings: 1 Category: Customer Service/Support Farm Bureau Center Overview Senior P/C Customer Service Support Analyst Objective To act as an advocate for Property/Casualty Customer Service (PCCS) and the Field Force to meet their technology needs. To participate in the study, analysis, design, testing, and implementation of PCCS, corporate, and agency billing systems, programs, and procedures with a focus on billing and Property/Casualty products. To facilitate and lead training on corporate system functions for internal and field force users. To perform quality control and periodically audit PCCS functions to ensure compliance and accuracy. Responsibilities Senior P/C Customer Service Support Analyst Responsibilities Facilitate and lead ongoing corporate and departmental projects, including managing sub-teams of business/product owners,...