$125,000 - $180,000 yearly
EC Company
Renton, WA, USA
Service Manager-Special Projects Group On-site • Special Projects Group • Full time Renton, Washington, United States Description Electrical Service Manager will lead day‑to‑day service operations, elevate customer experience, and drive profitable growth while maintaining uncompromising safety and craftsmanship. Duties and Responsibilities include the following: 1. Lead the service desk: intake, triage, and dispatch for break/fix, T&M, preventive maintenance, and small projects. 2. Build and maintain short‑interval schedules; balance labor across emergency calls, PM routes, and quoted work. 3. Own weekly operational rhythms (backlog, WIP, margins, aging, open POs, and closeout). 4. Be the face of our Service group for key accounts—set expectations, keep proactive status, and close feedback loops. 5. Scope, price, and issue proposals; manage NTE thresholds, change orders, and work authorizations. 6. Coordinate site access...