2 project administrator jobs found

Hall's Culligan is seeking a self-motivated Help Desk Technician to add to our Corporate Team in Wichita! The primary responsibilities of this role include support of all of our employees’ software/hardware and connectivity issues. The Help Desk Technician must be able to communicate effectively with other employees to gather detailed information about their issues and resolve in an orderly fashion. In addition, the Help Desk Technician must work closely with team members for special projects and resolving complex issues. Help Desk Technicians are responsible for monitoring all tickets in our ticketing system and ensuring timely resolution and closure.  What you'll do - Monitor and respond quickly and efficiently to requests received through the IT helpdesk Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to customer queries by phone and email Ask questions to determine nature of...

Position Summary: The Help Desk Technician provides technical support services for issues / problems regarding network data, wireless and network applications, connectivity, network printers, Microsoft Windows Applications (MS Office), computer hardware, printers, and software issues on laptop and desktop computers with local and remote users. The Help Desk Technician plays a crucial role in delivering top-notch technical support to staff, ensuring seamless use of the organization's computer systems and tech resources. This role involves logging, tracking, and troubleshooting tech issues, while providing efficient solutions to keep operations running smoothly. As one of our go-to tech experts, you'll help staff resolve technical challenges and ensure a seamless experience with the organization's technology. Duties and Responsibilities: Resolves technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer...