4 program supervisor jobs found

Department : Parking & Transport Operations Salary : $49,400 - $56,200 Description : Manages the daily operations of a customer service unit within Parking & Transportation to include but not limited to training and supervising staff. Ensures the smooth flow of information to the public and university community. 1. Supervises, trains, and evaluates customer service staff. 2. Schedules section activities and implements changes in procedures as needed. 3. Oversees contracts/outsourced customer service units. 4. Addresses and resolves more complex and difficult questions, complaints or problems. 5. Partners with other departments as needed to address customer service issues. 6. Complies and reviews period reports, conducts period customer satisfaction surveys and reviews the effectiveness of customer service within Parking & Transportation. 7. Identifies and implements customer service methods appropriate to Department and University needs. 8. Performs...

Job ID: 522556 Cadillac Asphalt, a vertically integrated CRH Americas Materials Company, joint venture company, energetically drives to continually be a leader in our markets in quality construction materials and value added services by employing innovative techniques and customer-centric practices. We believe that our employees are the reason for our success and we focus on their development and advancement opportunities as well as attracting new talent to our organization. We encourage you to learn more by visiting www.cadillacasphalt.com or our parent company at www.crhamericas.com. Key Responsibilities Job Duties: • Serve in customer service capacity to all internal and external sales and ordering inquiries • Receive inbound customer sales orders and add them the sales database • Review schedule and correspond with plant team to confirm operational availability • Process daily and weekly customer invoices. • Process invoice corrections for external and internal...

Lynden Transport is looking for a Customer Service Representative who is driven by a passion for customer service, effectively processes and delivers critical information through various channels. Responsibilities include managing and communicating cargo availability, routing, and freight rating details for truck, steamship, barge, and plane.  ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, additional responsibilities may be assigned as needed:  Punctuality and consistent attendance are critical expectations for this role. Respond to a diverse range of customer inquiries in person, by phone, and via email, providing information on rates, routing, packing procedures, and interline transportation processes. Perform tasks outside of the office including dock checks if needed. May be required to work additional or alternate shifts as assigned. Process Bills of Lading for receiving, ensuring all...

Do you take pride in providing an excellent customer experience? Are you outgoing, knowledgeable, and service-oriented? Do you have the determination to close sales and build lasting relationships with new and existing customers? If so, we'd like you to join our team as an Inside Sales & Service Representative . About the Role: You will: Meet or exceed the sales targets established by your Manager. Work with the Profit Center Manager to establish revenue and margin targets. Accurately process Sales Orders and Bids generated through telephone sales transactions. Assist customers who pick up their order at our Profit Center. Find innovative ways to grow sales with existing customers and become their trusted advisor. Generate sales leads that develop into new customers. Identify opportunities for value-added services and articulate our solutions. Investigate and resolve customer problems, address pricing deductions and material returns timely and...