1 program supervisor jobs found

The CSR is responsible for developing and maintaining customer relationships, scheduling pick ups and/or deliveries, and providing the highest level of Customer Service. Responsibilities Review all invoices and BOLs for accuracy; making changes as needed. Keep customer base and workflow current. Help develop and implement business plans and strategies to promote the attainment of goals. Assist in resolving customer issues. Perform administrative duties as needed Monitor compliance regarding policies and procedures Communicate issues with Office Management promptly. Network with other departments to ensure quick resolutions to issues that span departments. ⁠Provide proactive communication in the event a delay occurs that would affect meeting service requirements  Ensure all pertinent load information is gathered and stored within the system accurately.  Research and record accurate service data for presentation for internal reporting along with external reporting...