$46,576 - $58,220 yearly
Cambrex
Charles City, IA, USA
Cambrex Customer Service Representative US-IA-Charles City Job ID: 2026-4717 Type: Regular Full-Time # of Openings: 1 Category: Customer Service/Support Cambrex - Charles City Overview The purpose of this role is to proactively support our customers and sales teams with product delivery. This position is customer facing and accountable for order-to-cash (O2C) activity from order management and fulfillment to invoicing and supports all internal and external workflows within a highly regulated industry. The CSR must display extreme attention to detail and accuracy. Main functions include responsive customer communication, master data management, logistics/transportation, and regulatory compliance. This position requires a process-driven mindset with a positive customer experience focus. Responsibilities · Respond to internal and external customer emails/phone calls in a timely manner · Follow set daily/weekly/monthly/quarterly/yearly standard work tasks...