Princeton University
Princeton, NJ
Job Type Part-Time Overview The Client Service Representative (CSR) provides high-quality customer service to internal and external customers, including students. As the "face" of UHS, the Client Services Representative is tasked with providing service in a welcoming and professional manner, in keeping with the established mission and values of UHS. This is a part-time (50% duty time), benefits eligible position that works during the academic year (August-May). Responsibilities Client Service Provides high-quality client service to students and patients consistent with UHS standards. Greets patients and documents their arrival for appointments and urgent care services; provides directions to their designated waiting area. Responds to patients’ concerns and emotional state professionally and appropriately, especially when students presenting are ill. Maintains a professional demeanor despite the volume of presenting patients and multiple competing demands in...