2 patient care manager jobs found

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Practice Representative will support the GI Endoscopy Unit at Beth Israel Deaconess Medical Center in Boston, MA. This is a fully on-site position, working 6:30am to 3pm, Monday through Friday. The incumbent will Job Description: Serves as a primary point of contact for patients and visitors in an outpatient unit and provides excellent customer service through clear communication.  Reports to the manager with input from assigned physicians, nurses and other health care providers. Essential Responsibilities: Communicates with and assists patients, other employees and the general public in a courteous, helpful manner by phone and in person. Provides accurate information, directions and/or guidance and follows up promptly to ensure that needs have been met. Takes complete and accurate information from patients/callers, prioritizing and...

Contact Center Specialist III US-MA-Medway Job ID: 5784 Type: Full Time # of Openings: 1 Category: Customer Service/Support - Customer Service/Support Medway Branch Overview This position is a key role focused on providing exceptional service through various communication channels, including phone, email, and chat. The Contact Center Specialist III is expected to be highly proficient in processing transactions, resolving problems, aid in the resolution of complicated customer complaints, understanding and explaining all bank products and services, identifying customer needs and recommending appropriate solutions. Responsibilities Identify, support and resolve the service needs of both internal and external customers in a fast-paced environment that requires accuracy, multi-tasking and effective listening and communication skills. Effectively communicates and assists both internal and external customers in a professional manner, identifying their needs,...