ICIMS - Lutron Electronics Company, Inc
Coopersburg, PA, USA
Lutron Electronics Company, Inc Senior Customer Service Specialist US-PA-Coopersburg Job ID: 2025-4794 Type: Regular Full-Time # of Openings: 1 Category: Customer Service Corporate Headquarters Overview Lutron is seeking an innovative and dynamic Senior Customer Service Specialist to join our Serena Inside Sales and Services team . In this role, you'll deliver exceptional support to homeowners and professional dealers, guiding them through product education, selection, quoting, and order coordination. This is a great opportunity to grow your career while deepening your knowledge of smart home technology. You'll work alongside a customer-focused team, helping drive the success of our Serena and Caséta shade solutions through outstanding service and meaningful customer interactions. Responsibilities Serve as the primary point of contact for customers via phone, email, and chat—supporting everything from product selection and design guidance to...