2 operations manager jobs found

Description: Help Desk Support Specialist Location: St Louis, MO or Springfield, VA The Help Desk Specialist will provide superior customer service in support of the Enterprise Service Desk. As the Help Desk Specialist, you will serve as the end-user’s single point of contact for reporting all IT service-related issues, initiate requests for all IT services contained in the IT Service Catalog and assist with any question concerning IT services.    Specific Responsibility Responsible for providing technical assistance and support related to computer systems, hardware, or software.  Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution.  Responds to email or chat messages for customers seeking help.  Walks customers through problem-solving process.  Runs diagnostic programs to resolve problems.  Follows up with customers to ensure issue(s) were resolved.  Gains feedback from customers about system usage....

For more than 20 years, BioTAB Healthcare, LLC has supported patients with lymphatic, wound, and circulatory disorders through proven treatment solutions. Headquartered in Missouri, we provide pneumatic compression devices and personalized service to help improve patient outcomes and quality of life. As a family-owned company, we take pride in delivering expert care with a personal touch service.  The Patient Services Representative position puts the Patient First in every interaction. This role will process clinical paperwork from our sales team, review coverage requirements under private health insurance, CMS and research patient benefits to obtain product approvals in order to process the patient’s orders. This role will interface with patients, sales, sales leadership, clinicians and our internal teams on a daily basis, and will include both incoming and outgoing calls, emails, CRM and Provider systems, fax, email and Vendor portals. Reps will handle all...