12 office assistant jobs found

The Collections Specialist I monitors incoming payments by properly tracking them into the system to maintain accurate records. This position will also maintain department databases and spreadsheets to insure accurate and on time collections are received and processed. Responsibilities Responsible for managing and collecting a minimum of $10 million of receivables up to $30 million maximum. Responsible for timely collections of smaller customer accounts with a medium difficulty ranking Researching short pays daily or at bare minimum weekly by running a balance due report and looking at remittances and invoices and work with other departments on miles, rates, fuel, and accessorials and customer to resolve. Maintain payment databases and spreadsheets-updating information as needed. This includes collections and accounting software, spreadsheets, and Transportation Management Systems. Communicate with customers to request payment and arrange payment plans based on...

The Service Specialist role will focus on improving how we service freight for our customers and making sure our professional drivers are set up for success to service freight. This role will keep track of service failures along with communicating directly with drivers when they are not on pace to meet service expectations. This role will be the connection between our drivers and the Customer Service Representatives to ensure that any updates or delays are reported to the customer to ensure a good working relationship between the business and our customers. Responsibilities Facilitate smooth and accurate shift handoffs to ensure continuity of fleet operations. Support the driver of the month recognition program to promote performance and morale. Enter and manage load-related CPRs (Customer Problem Reports) and EAs (Exception Alerts) to ensure accurate documentation and resolution. Communicating availability and ETA’s to planning and customer service. Communicate with...

The CSR is responsible for developing and maintaining customer relationships, scheduling pick ups and/or deliveries, and providing the highest level of Customer Service. Responsibilities Review all invoices and BOLs for accuracy; making changes as needed. Keep customer base and workflow current. Help develop and implement business plans and strategies to promote the attainment of goals. Assist in resolving customer issues. Perform administrative duties as needed Monitor compliance regarding policies and procedures Communicate issues with Office Management promptly. Network with other departments to ensure quick resolutions to issues that span departments. ⁠Provide proactive communication in the event a delay occurs that would affect meeting service requirements  Ensure all pertinent load information is gathered and stored within the system accurately.  Research and record accurate service data for presentation for internal reporting along with external reporting...

Are you self-motivated? Do you enjoy helping people?  Can you work in a fast-paced environment?  If you possess these qualities, you will fit right in line with our team! We are seeking talented OUTBOUND SALES REPRESENTATIVES for our remote Orkin Customer Contact Center. Must have the ability to work a flexible schedule, including days, evenings, weekends, and/or holidays to ensure we have consistent support for our customers.   Work shifts vary Monday - Saturday from 9am - 9pm EST.    Must be available to attend training Mon - Fri from 9am - 6pm EST Must reside in the continental US You get the advantage of a highly persuasive pitch: top-notch protection from an iconic brand name and the industry leader with almost 125 years of experience. That’s backed by award-winning training that ensures the professionalism and expertise of all Orkin Pros It’s a role that combines your competitive drive and your desire to be part of a...

Are you self-motivated? Do you enjoy helping people?  Can you work in a fast-paced environment?  If you possess these qualities, you will fit right in line with our team! We are seeking talented OUTBOUND WEB SALES REPRESENTATIVES for our remote Orkin Customer Contact Center. Must have the ability to work a flexible schedule, including days, evenings, weekends, and/or holidays to ensure we have consistent support for our customers. Work shifts vary Sunday - Saturday from 8am - 10pm EST.  Must be available to attend training Mon - Fri from 9am - 6pm EST Must reside in the continental US You get the advantage of a highly persuasive pitch: top-notch protection from an iconic brand name and the industry leader with almost 125 years of experience. That’s backed by award-winning training that ensures the professionalism and expertise of all Orkin Pros It’s a role that combines your competitive drive and your desire to be part of a...

Are you self-motivated? Do you enjoy helping people?  Can you work in a fast-paced environment?  If you possess these qualities, you will fit right in line with our team! We are seeking talented PART-TIME OUTBOUND SALES REPRESENTATIVES for our remote Orkin Customer Contact Center. Must have the ability to work a flexible schedule, including days, evenings, weekends, and/or holidays to ensure we have consistent support for our customers. Work shifts vary Sunday - Saturday from 8am - 10pm EST.    Must be available to attend training Mon - Fri from 9am - 6pm EST Must reside in the continental US You get the advantage of a highly persuasive pitch: top-notch protection from an iconic brand name and the industry leader with almost 125 years of experience. That’s backed by award-winning training that ensures the professionalism and expertise of all Orkin Pros It’s a role that combines your competitive drive and your desire to be...

Are you self-motivated? Do you enjoy helping people?  Can you work in a fast-paced environment?  If you possess these qualities, you will fit right in line with our team! We are seeking talented PART-TIME OUTBOUND SALES REPRESENTATIVES for our remote Orkin Customer Contact Center. Must have the ability to work a flexible schedule, including days, evenings, weekends, and/or holidays to ensure we have consistent support for our customers. Work shifts vary Monday - Saturday from 9am - 9pm EST.    Must be available to attend training Mon - Fri from 9am - 6pm EST Must reside in the continental US You get the advantage of a highly persuasive pitch: top-notch protection from an iconic brand name and the industry leader with almost 125 years of experience. That’s backed by award-winning training that ensures the professionalism and expertise of all Orkin Pros It’s a role that combines your competitive drive and your desire to be...

Are you self-motivated? Do you enjoy helping people?  Can you work in a fast-paced environment?  If you possess these qualities, you will fit right in line with our team! We are seeking talented SEASONAL SALES PROFESSIONALS for our remote Orkin Customer Contact Center. Must have the ability to work a flexible schedule, including days, evenings, weekends, and/or holidays to ensure we have consistent support for our customers. Must be available to attend training Mon - Fri from 9am - 6pm EST Must reside in the continental US You get the advantage of a highly persuasive pitch: top-notch protection from an iconic brand name and the industry leader with almost 125 years of experience. That’s backed by award-winning training that ensures the professionalism and expertise of all Orkin Pros It’s a role that combines your competitive drive and your desire to be part of a talented team. You’ll have the opportunity to maximize your financial...

Are you self-motivated? Do you enjoy helping people? Do you have extraordinary customer service, retention and sales experience? Can you work in a fast-paced environment? If you possess these qualities, you will fit right in line with our team!   We are seeking talented SEASONAL CUSTOMER SERVICE PROFESSIONALS for our remote Orkin Customer Contact Center. Must have the ability to work a flexible schedule, including days, evenings, weekends, and/or holidays to ensure we have consistent support for our customers. Must reside in the continental US. You get the advantage of a highly persuasive pitch: top-notch protection from an iconic brand name and the industry leader with almost 125 years of experience. That is backed by award-winning training that ensures the professionalism and expertise of all Orkin Pros It is a role that combines your competitive drive and your desire to be part of a talented team. You will have the opportunity to assist and retain...

*The schedules for these roles are Wednesday - Friday 1700-0500 alt Saturdays and Mon-Thurs 2000-0700* The Extended Coverage Representative supports customers by ensuring the efficient movement of inventory through proactive after-hours logistics support. This role is responsible for managing existing customer accounts, negotiating rates based on market conditions, identifying and resolving shipment issues, and maintaining strong service execution during non-standard business hours. Responsibilities Proactive and diligent execution of on-time tracking and tracing for all shipments in transit. Disseminate relevant and accurate tracking updates to internal team members. Maintain internal and external systems with current shipment details. Communicate load requirements to drivers and carriers to ensure successful execution. ⁠Provide proactive communication when delays or service risks arise. Respond to customer and carrier inquiries regarding shipment status. Conduct...

The Driver Support Analyst will build and distribute various reports for the maintenance department. Reporting will vary from fuel reports, equipment/asset reports, and maintenance cost reports. The position will also process various billing invoices and record keeping in various platforms. The role will also be responsible for identifying invoicing issues and determining course of action to correct discrepancies. Responsibilities Build and distribute fuel reports. Build and distribute ad hoc reports for maintenance costs, trade costs, and trend analysis. Assist with reporting of equipment needs, utilization, trade plans, and new delivery schedules. Enter invoice charges in asset maintenance system using VRMS codes, create virtual payments, and send payments to vendor. Meet established deadline of invoice payment to vendors. ⁠Assist in developing best practices based on analytics and data reporting. Handle minor to medium level invoice issues. Work closely with and...

FEI Peer Support Specialist Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work…make the decision to work where you are valued! Join the McNabb Center Team as the FEI Peer Support Specialist today! The FEI Peer Support Specialist Duties: Responsibilities include serving a minimum of 15 families at time for a period of 90 days post-crisis intervention. Duties also include meeting with families, coordinating supports for monthly Family Team Meetings (FTM), and organizing monthly family engagement activities. JOB PURPOSE/SUMMARY Summary of role of team : "Family Empowerment Initiative" or "FEI" provides support to low-income families, children ages birth (0) to eighteen (18), and their caregivers. This includes, but is not limited...