4 office assistant jobs found

The available schedules for these positions are as follows: Schedule 1: Sunday–Tuesday, 5:30 PM–6:00 AM, and Wednesday, 5:30 PM–12:00 AM Schedule 2: Wednesday, 11:30 PM–6:00 AM, and Thursday–Saturday, 5:30 PM–6:00 AM The Triage I Driver Support Agent will receive or make calls to drivers, vendors, and internal team members and assist them with their needs. Assistance could vary from mechanical, fuel, incident, advances, and security briefings and include processing payments to vendors on repairs that were performed. The role is responsible for being the point of contact person for drivers who call into Driver Support and direct their concerns where needed. Responsibilities Answer high call volumes Data intake and input into platforms for what the call entails Determine when the call needs moved to a next level Triage agent Review and approve estimates within your level of authority Collaborate and Communicate with other Triage team members Ensure drivers...

The Customer Success Representative ensures exceptional service delivery and operational efficiency by acting as a key liaison between customers and internal teams. This role is responsible for managing customer commitments, optimizing load execution, and maintaining accurate data integrity to support revenue growth and customer satisfaction. Responsibilities Collaborate with Planning, Carrier Sales and Fleet Management to maximize utilization and revenue. Meet specific assigned load count goals to drive company revenue growth. Solicit freight from assigned customer base via phone and email. Monitor and report on customer commitments to ensure commitments are met. Ensure customers with drop pools have sufficient equipment to meet demand. ⁠Monitor and trace shipments to ensure loads are running on schedule. Provide proactive communication in the event a delay occurs that would affect meeting service requirements. Ensure all pertinent load information is gathered and...

The Tracking Representative is responsible for tracking carriers’ progress on Solutions customer shipments. The role will manage shipment pick ups, deliveries, and loads in transit while identifying and resolving issues Responsibilities Proactive and diligent execution of on-time tracking and tracing for all shipments in transit. Disseminate relevant and accurate tracking updates to internal team members. Continuous maintenance of internal and external platforms with updated shipment details as required. Communicate with drivers and carriers' load requirements and details to ensure a successful lifecycle from dispatch to delivery with little to no issues. Field any and all inquiries from customers and/or carriers regarding the status of a specific shipment. Gather driver information and perform check calls as needed (i.e Dispatch, pick up/arrival, pickup/depart, in-transit, cosignee/arrival, cosigness/depart). Update tracking information in shipments....

Are you self-motivated? Do you enjoy helping people?  Can you work in a fast-paced environment?  If you possess these qualities, you will fit right in line with our team! We are seeking talented OUTBOUND SALES REPRESENTATIVES for our remote Orkin Customer Contact Center. Must have the ability to work a flexible schedule, including days, evenings, weekends, and/or holidays to ensure we have consistent support for our customers.   Work shifts vary Monday - Saturday from 9am - 9pm EST.    Must be available to attend training Mon - Fri from 9am - 6pm EST Must reside in the continental US You get the advantage of a highly persuasive pitch: top-notch protection from an iconic brand name and the industry leader with almost 125 years of experience. That’s backed by award-winning training that ensures the professionalism and expertise of all Orkin Pros It’s a role that combines your competitive drive and your desire to be part of a...