Ajinomoto Foods North America, Inc.
Ontario, CA, USA
Customer Service Specialist US-CA-Ontario Job ID: 2026-8774 Type: Regular Full-Time # of Openings: 1 Ontario (Corporate Office) Overview Responsible for the fulfillment and management of customer order requirements through direct and indirect (i.e., fax, email, phone or EDI-electronic data interface) contact; coordinates order requests to ensure that all orders are shipped in a timely and accurate manner; follows all policies to achieve high levels of efficiency and performance Responsibilities Processes orders directly from customers via phone, EDI, email and fax, reviewing orders for availability, utilizing stock status reports as well as warehouse sailing schedules; communicates product availability and delivery dates to customers. Monitors orders for adherence to correct pricing, proactively working with sales or customer to correct any issues prior to the order invoicing. Establishes and maintains effective communication/working relationships with...