TrueCare
Vista, CA
At TrueCare, we believe that everyone deserves access to excellent healthcare. For over 50 years we have been helping patients and families have timely, affordable, and expert healthcare. Joining us is just a click away. Health inside. Welcome in. Are you passionate about providing compassionate, high-quality care to underserved communities? Join our mission-driven team as a Patient Service Representative and help make a meaningful impact in the lives of patients who need it most. Your Role & Impact The Patient Service Representative is responsible for professionally responding to patient inquiries received through phone, text, and other communication platforms. Responsibilities include entering and maintaining demographic information in TrueCare’s Electronic Health Record (E.H.R.), scheduling appointments, answering general questions about services, sending messages to clinical staff, and forwarding calls for further triage. What We’re Looking For...