Arcwood Environmental, LLC
Carthage, MO
Essential Functions & Responsibilities :
Customer Solutions Coordinator As a Customer Solutions Coordinator you will be responsible for orchestrating the service delivery process for Arcwood customers. This role will lead and guide the customer through the entire process for service delivery, including establishing customer profiles and eventually transferring required information for customer invoicing. Prioritizes health and safety by adhering to policies, processes, and maintaining safe practices at all times Follows all processes and standards implemented by regional leadership and the Customer Experience excellence team Serves as the primary point of contact for customers within an assigned service center, providing an excellent customer experience by orchestrating all aspects of the service delivery process Ensures that relevant parties (Technical Solutions Coordinator, Technical Services, Logistics, etc.) have input into the process at the...