$14 - $17 yearly
Exxel Outdoors
Haleyville, AL, USA
Exxel Outdoors POSITION SUMMARY: The Customer Service Representative (CSR) role is responsible for delivering the highest quality customer service possible to our consumers. The CSR contributes to the success of Exxel Brands by guiding customers to find the right outdoor product for their needs by answering product questions; providing technical support for our products; and assisting consumers with the warranty and return processes via phone and email. This position is responsible for entering in sales orders and issuing Return Authorizations for credit memos. ESSENTIAL DUTIES AND RESPONSIBILITIES Delivers exceptional and timely customer service to our consumers via phone and email regarding product, sales orders, and warranty/repair questions. Data entry of sales orders. Audits all orders for accuracy in style number, quantity, pricing, etc. Corrects errors as required based on current inventory. Establishes shipping priorities and...