Alliance Laundry System LLC
Ripon, WI, USA
Alliance Laundry System LLC Field Service Manager US-- Job ID: 2026-11511 Type: Full-Time # of Openings: 1 Category: Field service Remote-USA Overview Elevate the Speed Queen brand by building a nationally covered service network backed by superior technical training. Partner with the National Service Manager to foster a culture of service excellence that drives brand strength and sales growth. Collaborate with the Consumer Experience team to improve the consumer journey and lower warranty costs by prioritizing first-call resolutions with in-home servicers. Responsibilities Manage the West Coast US Independent Service Region: Set and manage priorities in ServicePower based on KPIs and market conditions Monitor KPIs (e.g., Domo metrics, CSAT, ZIP coverage gaps) and drive onboarding to close service gaps Top-grade the provider network in overserved markets using coverage, call volume, and KPI performance Review, vet, and negotiate rates with potential...