2 manager operations jobs found

At Long Lines Broadband, we have the job for you! We have an immediate opening for a Dispatcher/Tier 2 Support. The purpose of the position is to receive service call requests and dispatch, schedule and follow-up work orders. Their goal is to minimize missed appointments and maximize Technical Field personnel productivity. Title:  Dispatcher Location: Office located in Sergeant Bluff, IA Rate:  $18.00 - $20.00 per hour Full-Time/Part Time:  Full-Time Reporting to: Customer Experience Manager Primary Responsibilities Include: Under direct supervision, dispatches timely and efficient customer installation and trouble service assignments, using electronic dispatch equipment Responds to customer service requests by prioritizing and dispatching work orders to installation and/or service technicians Monitors technician’s work order status and adjusts throughout the day Monitor outages and system wide issues...

Composites ONE Category: Operations Req Number: CUSTO002647 Schedule: Full Time Location: Grimes, IA 50111, USA Job Details Description Begin your Composites One Career Today! Position Overview: As a Customer Service Representative, you will provide excellent care for our customers by serving as their primary point of contact. You will respond to customer inquiries, ensure accurate order entries, provide non-technical problem resolution, anticipate customer needs and perform general organizational support. You will maintain customer accounts and coordinate communication on active and back-orders, which requires analysis of customer needs and a cross-functional partnership with the other Customer Service and/or Technical Teams to ensure we meet customer expectations. Key Responsibilities: Effectively facilitate the order fulfillment process in a manner that promotes building and maintaining positive, effective relationships with...