3 maintenance technician jobs found

IT Support Administrator Position Summary To provide end user support by answering calls, resolving issues and providing exceptional customer service so the Company can achieve its sales and profitability goals. Essential Functions Analyzes information technology issues at a high technical level with root-cause analysis and solution identification. Identifies issue trends and works with IT management to develop solutions in order to provide customer satisfaction. Provides Tier 2/3 support for network, hardware, software, business applications and telephony (wired and wireless). Performs preventative maintenance for PC hardware including antivirus updates, Windows updates, Microsoft Office updates and physical maintenance. Creates, develops and delivers end user training; works with Human Resources to develop training programs and performs 1:1 user training on an as needed basis. Ensures proper inventory tracking and disposal...

Dow Jones & Co. Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch and Financial News. This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day. If you are a current employee at Dow Jones, do not apply here. Please go to the Career...

Go METRO EZConnect Regional Call Center Agent Responds to a high volume of telephone, electronic, and/or written inquiries regarding schedule information, transfer routes, fares, hours of service, and other pertinent information for all agencies participating in EZConnect, a regional one call center supporting multiple agencies. Document complaints, suggestions, and/or inquiries received by phone, e-mail, or online chat from customers or the general public concerning the services available in the region in the Customer Relationship Management (CRM) software. Ensure CRM information is accurate, complete, and up to date. Route incoming calls using a multi-line VoIP softphone phone system to appropriate department/personnel. ESSENTIAL FUNCTIONS Converse with customers verbally and/or electronically (phone, email, social media, SMS,etc.) to determine destination, travel dates and times and accommodations required by answering incoming calls, retrieving emails, and...