Shentel
Roanoke, VA
Do you enjoy interacting with people? Are you a natural problem-solver? Do you love working with the latest technology? If this sounds like YOU, come be a part of our growing Shentel Technical Support Team! As a Technical Support Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative for Shentel. Our Technical Support Representatives are a part of a supportive, service-oriented team in call center environment who: • Promote quality customer experience with honest and committed customer care. • Engage in real-time troubleshooting with customers to resolve technical issues. • Educate residential Shentel customers about the installation and use of products. • Capture opportunities to offer additional or upgraded services to customers as available, while providing a quality customer experience. We offer a great work environment and competitive total compensation package that includes: •...