Carter Bankshares
Martinsville, VA
SUMMARY : The Application Delivery Analyst provides application maintenance and support to minimize service disruption and simplify operations. This position investigates and resolves issues with software applications by diagnosing root causes. An Application Delivery Analyst must have a solid understanding of technical applications, operating systems, computers, and applications software. ESSENTIAL JOB FUNCTIONS : Provide end user support for core applications Identify and document user and system issues Assist in the maintenance of applications and test environments, including 24×7, high-availability systems Conduct application testing, build test scripts, support client application testing, and collect and summarize test data Coordinate project activities with bank personnel Produce organized and informative system documentation, including details of application configuration and installation and infrastructure Train users on...