15 information systems security analyst jobs found

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Service Desk Analyst is responsible for delivering world-class support services across all Beth Israel Lahey Health, Inc. (BILH) entities and its affiliates. Using the Information Technology Service Management suite provided, this Tier 1 support position is responsible for all aspects of customer requests and incident management. This includes logging, triaging, resolving, and timely follow-up of service requests/incidents. The Service Desk Analyst interacts with all levels of BILH colleagues and thus must have superior customer relations and communications skills. This individual must be skilled in both customer service and various information technology areas. On a day-to-day basis, the Service Desk Analyst ensures proper operation and support of PCs, printers, peripherals, and mobile devices. This individual also supports all standard operating systems and...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Service Desk Analyst is responsible for delivering world-class support services across all Beth Israel Lahey Health, Inc. (BILH) entities and its affiliates. Using the Information Technology Service Management suite provided, this Tier 1 support position is responsible for all aspects of customer requests and incident management. This includes logging, triaging, resolving, and timely follow-up of service requests/incidents. The Service Desk Analyst interacts with all levels of BILH colleagues and thus must have superior customer relations and communications skills. This individual must be skilled in both customer service and various information technology areas. On a day-to-day basis, the Service Desk Analyst ensures proper operation and support of PCs, printers, peripherals, and mobile devices. This individual also supports all standard operating systems and...

Job Summary : The IT Manager leads the Information Systems Analyst and Helpdesk teams, ensuring effective and reliable delivery of technology services across clinical, business, and operational areas of the organization. This role partners closely with the IT Director to support enterprise initiatives spanning the organization. This role partners closely with the IT Director to support enterprise initiatives spanning the network, systems, and infrastructure functions, providing day-to-day operational leadership, project coordinator, and cross-team alignment.  The IT Manager is responsible for service quality, staff development, project execution, vendor coordinator, and the alignment of technology operations with organizational strategy and regulatory requirements. The successful candidate will demonstrate strong leadership, broad healthcare IT knowledge, excellent communication skills, and a proven ability to balance day-to-day operations with strategic initiatives....

Support Services Analyst - 863 We are seeking a Support Services Analyst in our Broomfield, CO, Location. The Support Services Analyst is a key contributor to the delivery of high-quality, end-to-end IT support across Quantinuum’s global workforce. Bridging first-line responsiveness with deeper second-line technical troubleshooting, this hands-on role combines technical expertise with a customer-centric mindset to ensure seamless issue resolution. With a focus on triage, issue ownership, and knowledge management, the analyst works collaboratively across IT, Engineering, Enterprise Applications, and Information Security to support endpoints, workplace technologies, and collaboration tools while continuously improving service delivery. Key Responsibilities: Triage and respond to support requests and incidents submitted via email, or ServiceNow, escalating and resolving issues in accordance with SLAs....

Policy Support Analyst Policy Support Analyst Quantico, VA The Policy Support Analyst reports directly to the Project Manager. This position will provide RTAM with administrative assistance services, to include supporting policy writing and requests. ESSENTIAL DUTIES AND RESPONSIBILITIES Support incoming calls and emails as necessary and provide information for referral to the appropriate RTAM section. Provide correspondence support for Range Safety and Design, Range Training Systems, and Range Control Systems and Support. Support coordination and participate in documenting various planning meetings, conferences, and off-site meetings. Support, coordinate, and track actions and responses using the Tasker Management Tool. Analyze RTAM Range Support operations for the efficiencies in the administrative functions of USMC military ranges IAW MCO 3550.10.6.6.4 Provide policy-related administrative assistance services to include supporting group efforts and...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. (On-Site position) Responsible for delivering world class field support services across all BILH entities and its affiliates. Using the Information Technology Service Management suite provided, this Tier 2 and 3 in-person support position is responsible for all aspects of customer requests and incident management. This includes acting as an escalation point on tickets not resolved by the Service Desk and Field Support as well as logging, triaging, resolving, and timely follow up of service requests/incidents. The Senior Field Support Technician interacts with all levels of BILH colleagues and thus must have superior customer relations and communications skills. This individual must be highly skilled in both customer service and various information technology areas. On a day-to-day basis, the Senior Field Support Technician ensures proper operation and support of...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Field Support Technician will be responsible for delivering world-class field support services across all Beth Israel Lahey Health, Inc. (BILH) entities and its affiliates. Using the Information Technology Service Management suite provided, this Tier 2 In-person support position is responsible for all aspects of customer requests and incident management. This includes acting as an escalation point on tickets not resolved by the Service Desk as well as logging, triaging, resolving, and timely follow-up of service requests/incidents. The Field Support Technician interacts with all levels of BILH colleagues and thus must have superior customer relations and communications skills. This individual must be highly skilled in both customer service and various information technology areas. On a day-to-day basis, the Field Support Technician ensures proper operation and...

Job Title: Service Desk Analyst Location: St Clair Hospital in Pittsburgh, PA (Onsite) About Altera Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon Daneli, TouchWorks EHR, Altera Opal, Ventus, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. About the role: The primary purpose of the Service Desk Analyst is to provide level one and level two support assistance to client users experiencing problems with IS supported hardware and software across St. Clair Health in Pittsburgh, PA. The Service Desk Analyst will be responsible for imaging, installations, configurations, deployment and...

Summary: VIAVI (NASDAQ: VIAV) is a global provider of network test, monitoring and assurance solutions for telecommunications, cloud, enterprises, first responders, military, aerospace, and railway. VIAVI is also a leader in light management technologies for 3D sensing, anti-counterfeiting, consumer electronics, industrial, automotive, government and aerospace applications. We are the people behind the products that help keep the world connected at home, school, work, at play, and everywhere in between. VIAVI employees are passionate about supporting customer success and we welcome people who bring their best every day to the company – to question, to collaborate and to push for solutions that will delight our customers. Duties & Responsibilities: We are looking for a customer-focused IT Desktop Technician to join our team in Santa Rosa, CA. In this mid-level role, you will provide hands-on support for end-user computing services, independently troubleshoot...

OVERVIEW iTech AG is seeking a ServiceNow Customer Service Management (CSM) Developer to support the design, configuration, development, and enhancement of enterprise customer service and case management solutions on the ServiceNow platform. The ideal candidate will have experience implementing scalable workflows, omnichannel customer engagement solutions, AI-powered service capabilities, and modern digital experiences using ServiceNow CSM and related platform technologies. This role will work closely with business stakeholders, architects, product owners, Agile teams, and customer experience leaders to modernize customer operations, automate workflows, improve agent productivity, and enhance customer self-service experiences. ROLES AND RESPONSIBILITIES Design, configure, develop, and support ServiceNow CSM applications and workflows Implement and enhance Case Management, Customer Service Portals, Knowledge Management, Agent Workspace, omnichannel engagement...

Precisely Precisely is proud to be an Equal Opportunity and Affirmative Action employer. We celebrate everything that makes an applicant unique. We will consider all qualified applicants without regard to race, color, creed, religion, sex (including pregnancy), age, sexual orientation, gender identity, gender expression, national origin, ancestry, physical or mental disability, marital status, genetic information, citizenship status, or veterans’ status or other applicable legally protected characteristics. We are committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. United States Position Title: Support Engineer Application and Interview Impersonation Notice:  Impersonating another individual when applying for employment, and/or participating in an interview process to assist another individual in obtaining employment, with Precisely Software Incorporated (Precisely) is unlawful.  If Precisely identifies such...

Stations Support Specialist II Summary A Stations Support Specialist II is responsible for the development, implementation, support, and overview of airport networking infrastructure. This position is important for the growth of new and existing airports to implement and support of network infrastructure for Airline operations. A Stations Support Specialist II is responsible assisting with the design of the network footprint for implementation, providing hands on support for the installation of the equipment and first level support for the technical infrastructure. They are an individual contributor that provides and leads 3rd tier customer support on client computers, peripherals, applications, tools and networks. Along with the implementation of the network infrastructure this position is responsible for performing maintenance and upgrades to the hardware and software of the airport systems. The Support Specialist II will develop the standards and enforce documentation of...

Birmingham, AL, USA Full time R26_0000020749 At Motion Industries (Mi), the Mi IMS Technical Support person is an expert in system set up management, and troubleshooting our third party vending and RFID solutions, as well as our proprietary VMI and Repair/Warranty applications. This position has a high degree of interaction with branch personnel, customers, and 3rd party providers to effectively manage our deployed solutions. Responsibilities Import and manage data for vending, VMI, warranty/repair, RFID, and other software applications Train customers on vending, VMI, warranty/repair, RFID, and other software Coordinate customer requests for technical support, working through to conclusion Provide technical expertise to branches & customers to resolve system and machine issues Document all support tickets including corrective action, closure comments Add information to the online Knowledge Base Assist other Mi IMS Technical Support personnel with support...

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Our Digital & Automation Service Engineer is a critical member of our syngo support team . you will be responsible for remote customer support in the Remote Services Center (RSC) primarily for the AMERICAS Region. You will deliver 'Best in Industry' customer care to internal and external customers and supporting staff (Imaging Technologists, Radiologists, System Administrators, etc...) You will receive, analyze, understand, document, and resolve incoming service requests via phone, email, or electronic ticketing for multifaceted and diverse radiology healthcare IT systems, platforms, and cloud...

Heartland Technology Group Description: Position Summary: The Internal IT Support Engineer III specializes in service and support for Heartland Business Systems employees and internal IT systems. The primary duties include developing and maintaining internal IT systems. Planning, coordinating, and executing new technology solutions and upgrades of existing systems. Working directly with Internal IT Support Engineers I and II and end users to troubleshoot and resolve IT related issues that cannot be resolved by Internal IT Support Engineers I and II. Roles and Responsibilities/ Essential Functions: Daily administration of Internal VMware environment including resource management and performance monitoring. Daily administration of Exchange environment including account creation, mailbox and group administration, and patch management. Daily administration of end-user utility servers (file/print servers, critical systems servers). Daily administration of Active...