33 in jobs found

Contact Center Supervisor US-VA-Chesapeake Job ID: 34671 Type: Full-Time # of Openings: 1 Category: Customer Service/Support ITS Corporate Headquarters About the Role Canon Information Technology Services (CITS) has an immediate opening for an energetic Contact Center Supervisor to join our team in Chesapeake, VA. We are seeking a customer-focused leader with exceptional communication skills, proven leadership experience, strong organizational and problem-solving abilities, and the ability to thrive in a fast-paced environment.   In this role, you will lead, coach, and develop a team of contact center agents providing technical support to customers. Responsibilities include monitoring call volume and quality performance, balancing workloads, providing real-time guidance, handling escalated customer situations, and ensuring service level goals are met. This position offers the opportunity to make informed decisions, support employee development, and foster a...

Description:    About the Role At Century Supply Chain Solutions, we power global supply chains for leading companies using our proprietary VIZIV platform — a cloud-based system providing real-time visibility, predictive insights, PO management, exception handling, and end-to-end operational control.  We are seeking a Customer Operations Analyst who combines supply chain knowledge, operational problem-solving, and strong customer communication skills to support and optimize customer supply chain programs. In this role, you will work closely with assigned customer accounts to ensure operational success, system effectiveness, and high service quality. You will monitor daily operational activity, support customers using the VIZIV platform, resolve issues, and coordinate with internal Century teams to ensure smooth supply chain execution. This role sits at the intersection of customer support, logistics operations, and supply chain technology , making it ideal for someone...

We are looking to add qualified AUTOMOTIVE SERVICE ADVISORS to our team. Group 1 is a Fortune 250 company that offers state-of-the-art facilities, unbeatable work environment, and industry-leading compensation, you'll have the tools and resources to thrive and reach new heights in your career. In addition to competitive pay, we offer our associates the following benefits: Health, Dental, Vision, Life, and Disability insurance 401(k) plan with company match Paid Time-Off Employee Stock Purchase Plan Employee Vehicle Purchase Program Professional work environment, with job training and advancement opportunities Promptly meet and greet service customers in a friendly and courteous manner. Listen to customer’s reasons for bringing in their vehicle to the service department. Offer logical diagnostic services or repairs to satisfy customers concerns. Provide accurate estimates for all the services or repairs recommended. Handle minor customer complaints and/or misunderstandings with...

The Village for Families and Children Job Tracking ID: Job Tracking ID: 512620-916297 Job Location: Manchester, CT Job Level: Job Level: Mid Career (2+ years) Level of Education: BA/BS Job Type: Full-Time/Regular Years of Experience: Years of Experience: 2 - 5 Years Starting Date: Starting Date: ASAP Salary: Salary: $46,000 Work Hours: Work Hours: 40 Job Description The Village was one of the first agencies in the country to provide homes for neglected children. Today, we continue to achieve our mission “to build a community of strong, healthy families who protect and nurture children” by providing a full range of behavioral health, early childhood and youth development, substance use treatment and support services for children, adults and families in the Greater Hartford, Connecticut region. Named a Connecticut Top Workplace for six consecutive years with national distinction for workplace culture and diversity, equity and inclusion...

Position Description: Ready for Your Next Move? If you are ready to take ownership of more complex freight operations, strengthen customer and carrier relationships, and become a trusted resource for your team, we would like to hear from you. Custom Complete, the brokerage division of The Custom Companies, specializes in managed transportation services and customized less-than-truckload (LTL) solutions. We build lasting relationships with customers and carriers by bringing resourcefulness, personal attention, and operational follow-through to every shipment. About the Opportunity You have learned how freight moves—and how quickly a missed pickup, delivery delay, or documentation error can change the day. Now you are ready to take greater ownership, handle more complex situations, and become someone customers and colleagues count on for answers. As a Senior Operations Representative, you will oversee the daily movement of customer freight from pickup through final...

Position Title: Assistant Service Advisor Description National Indoor RV Centers (NIRVC) Assistant Service Advisor is responsible for assisting the Service Advisor in providing exceptional customer service, managing customer inquiries and complaints, and scheduling and coordinating service appointments. The Assistant Service Advisor also provides support to the Service Technicians, ensuring that they have the necessary parts and resources to complete repairs efficiently. NIRVCs Assistant Service Advisor role is a base plus commission role. Average yearly earnings are between $70,000 and $80,000. Key Responsibilities: Assist Service Advisor in managing customer inquiries, complaints, and service appointments Greeting customers in a professional and friendly manner, listen to their concerns and advise them on necessary repairs or services Schedule and coordinate service appointments, ensuring that the Service Technicians have adequate time and...

JOB DESCRIPTION Job Title: Bilingual Spanish Customer Service Representative Department: HQ INSIDE SALES Reports To: Customer Service Manager FLSA Status: Non- Exempt Employment Status: Full Time Location: Channahon Pay Range: $40K- $60K Who We Are: With over 70 years of innovative products and services, Valto is the world’s leading provider of FRP composite panels. Our lightweight composite products deliver unsurpassed strength and durability; and we continue to pioneer next level performance in building materials, recreational vehicles, and transportation. We deliver quality products that perform in demanding environments. Who We Are Looking For: Valto is searching for a Customer Service Representative to be based out of Channahon, IL, who is fluent in speaking, reading, writing in Spanish . Reporting to Customer Service Manager, this person will be responsible for providing exceptional service and support to customers by managing orders, responding...

Field Service Manager- Printer US-TN-Nashville Job ID: 34649 Type: Full-Time # of Openings: 1 Category: Field Service CUSA Nashville, TN About the Role Are you a natural-born leader with an affinity for delivering top-notch service and support? Does cultivating  a dedicated team of digital-savvy service specialist within a dynamic environment sound like your sweet spot?   Canon USA, a pioneer in technology, solutions, and services, wants to hear from you. We’re actively seeking a Field Service Manager to empower our talented group of technical Digital Service Specialists who proudly service and support Canon’s hardware and software technology-based solutions to keep our innovative customers moving forward. Your Impact We’re looking for a true go-getter to oversee: A team that services and supports specific business system products and services within a territory and/or an assigned account list, including hardware, document management solutions,...

Description: The Client Success Manager serves as the primary advisor and advocate for Managed Services clients, building strong relationships and aligning technology strategies with business objectives. This role leads strategic reviews, develops technology roadmaps, oversees service delivery, and collaborates across technical and business teams to ensure clients receive exceptional service, measurable value, and long-term success. Who You Are You are a relationship-focused professional who enjoys building trust, influencing outcomes, and serving as a strategic advisor to clients. Organized, proactive, and collaborative, you excel at aligning people, technology, and business goals while ensuring exceptional customer experiences and successful results. What You'll Do Build trusted client relationships by understanding each customer's business, infrastructure, and long-term technology goals. Lead Business Reviews and ongoing strategic discussions, providing...

SERVICE ADVISOR Chastang Truck Center -  We are adding an additional Service Advisor to our team because quite frankly, we do not have enough manpower to ensure each client receives the level of engagement they desire in addition to the stress that it creates for our team who wants to deliver that experience to every client. As an Isuzu Truck Center, 95% of our service business is commercial so our advisors must be adept at building relationships with drivers and decision-makers. They are often frequently asked technical questions, so our advisors need to be able to communicate well with the technicians. The pay for this position is salary plus commission and we pay Bi-Weekly. THE COMPANY: The Chastang Family has been involved in the automotive industry since 1933. Our focus is on providing a family atmosphere where our employees, clients, and community can thrive. We aim to maintain a great place to work, learn and grow. Advancement opportunities Financial...

Description: Air Treatment Corporation is a dynamic, collaborative work environment. We understand the expectations of high–quality customer service, therefore we actively search and promote a cohesive team that is formulated to exceed expectations. We are devoted to the growth of our employees and look to provide opportunities for advancement from within, while providing a robust benefit package to our team members. Job Summary: The Project Coordinator will plan, schedule, implement, communicate, and monitor projects as a liaison between the sales team and customers. This position will work to provide reliable reporting, improved metrics and forecasting and increased customer satisfaction and retention through cross-team collaboration and communication. Supervisory Responsibilities: None. Duties/Responsibilities: Ability to manage and book customer purchase orders (PO’s) in Customer Relationship Management (CRM) system. Generate equipment submittals. Set...

Job Title: Customer Service Assistant Job Summary: A Customer Service Assistant [CSA] provides customer service with administrative support as directed by their Customer Service Representative. Duties/Responsibilities: Accurately enters orders into Mcleod via manual tender, EDI, or audits loads built by loadmaster. Schedules the orders in agreement with drivers’ hours of service and transit times. Assists CSR with asset and logistics unbilled orders and exceptions including but not limited to detention/layover requests, lumpers, etc. Also assists with any necessary processes including customer portals like image uploading and entering/updating in and out times. Acts as a primary back up if a CSR is out of the office, planned or unplanned. Would act as the day-to-day contact providing updates to the customers and accepting loads on behalf of the CSR and RE Garrison. The CSA...

Description: ARE YOU LOOKING FOR THE NEXT STEP IN YOUR AUTOMOTIVE CAREER?   Competitive Pay - Up to $70,000 Total Compensation Package Bonus Opportunity Full Benefits Package Paid Time Off Holiday Pay And More!! Here at JAM Best One, our mission is to Create Raving Fans, and this is not just a commitment to our customers! We believe that our greatest asset is our talented and dedicated team, and we strive to create a work environment that fosters growth, collaboration, and personal fulfillment. We believe in open communication, recognizing and celebrating achievements, and promoting a healthy work-life balance. Join us and become a valued member of our team, where your contributions are valued, and your potential is encouraged.     In this position, you are responsible for managing daily tire and repair store operations, driving sales and profitability, and delivering exceptional customer service. Responsibilities include sales support, team training and development,...

Are you the type of person who can connect with anyone, earn trust quickly, and confidently guide customers through important decisions? We're looking for a Service Advisor who brings more than just technical knowledge. We want someone with energy, personality, and a proven ability to build relationships, overcome objections, and deliver an exceptional customer experience. If you enjoy helping people, thrive in a fast-paced environment, and have the drive to maximize every customer interaction, we want to hear from you. Why You Belong at Davis: Competitive compensation plan where candidates can expect to earn $45,760 + per year, plus bonus. Industry-leading health and dental benefits and employer-matched RRSPs A stable, family-owned business that has been a part of the community for over 30 years Ongoing training and development opportunities Travel reward program so you can travel on us beginning at 5 years of employment Group-wide employee pricing discount...

National Capitol Contracting Position Summary This position is ONSITE in Washington, D.C. NCC is seeking an AV/UC Support Specialist to support the CFTC, a world class financial agency engaged in policy and governance with impacts at all levels of the United States government. Those working for the organization are dedicated, demanding, and fair. This position will provide direct customer service and technology support to all guests, users, and executive staff. This role is in a high energy environment and has significant growth and professional development opportunities. Essential Duties and Responsibilities Performs moderately complex technical functions in support of audio visual and video teleconferencing infrastructure such as set up, operation, maintenance, configuration, modification, functionality enhancement, circuit testing, calibration and troubleshooting of components and systems. Setup and breakdown of all special events/corporate...

Description Our most important asset is our people. Who we are, what we do, how we do it and why we are passionate are all centerpieces of why we succeed.   Role Summary The Customer Service Supervisor, Interiors plays a pivotal role in shaping both the customer experience and the employee experience. Leading a team of Customer Experience Specialists and Senior Customer Experience Specialists, you'll create an environment where people can do their best work while delivering responsive, proactive, and relationship-focused service to customers.  Reporting to the Customer Experience Manager, Interiors, you'll balance people leadership, operational execution, and continuous improvement to ensure exceptional service delivery across multiple regions. You'll monitor performance, coach and develop talent, anticipate challenges, and remove barriers that impact both team effectiveness and customer satisfaction. This role is ideal for a collaborative leader who enjoys developing...

Kastle Systems Customer Service Representative I US-VA-Falls Church Job ID: 2026-5368 # of Openings: 1 Category: Client Services/Support Kastle - Falls Church Overview   Join the leader in providing smarter solutions for a safer world.   The property technology space is growing rapidly, and Kastle Systems is leading the way. Kastle Systems is the premier provider of property technology solutions, with a track record of introducing innovative technologies to serve over 460M square feet of real estate globally. Clients span the commercial and multifamily real estate, education, and construction industries and the customers they serve. This is a unique and exciting opportunity for an innovative leader to come in and have an immediate impact.    At Kastle, the best Client Services Representative is genuinely excited to help customers. You will serve as a daily business contact for an assigned group of customers in a face paced environment, and will...

ARETUM Holdings LLC Description About Veterans Engineering (A wholly owned subsidiary of Aretum) Veterans Engineering, a wholly owned subsidiary of Aretum, is dedicated to delivering high-impact professional services and mission-focused solutions in support of government customers. Backed by Aretum’s broader capabilities and resources, Veterans Engineering brings specialized expertise, operational discipline, and a strong commitment to service excellence. The organization is focused on supporting critical programs through a skilled workforce, responsive delivery, and a deep understanding of client mission needs. Job Summary Veterans Engineering is seeking a skilled and motivated Biomedical Equipment Technician – Info/Sys to join our healthcare facility's dynamic team. As a Biomedical Equipment Technician with networking experience, you will play a crucial role in ensuring the reliability, functionality, and safety of our networked medical equipment. Your...

Description Our most important asset is our people. Who we are, what we do, how we do it and why we are passionate are all centerpieces of why we succeed. We are proud to be recognized: Among America's Best Midsize Employers by Forbes in 2021, 2022, and 2024 As a Chicago Tribune Top Workplace for four consecutive years (2021-2024) We currently operate in-office Monday-Thursday, with an optional remote day on Friday. The Senior Customer Service Specialist will provide superior customer service support to our key strategic B2B customers to meet all their order requirements. Proactively manage orders and exceptions such as pricing, label requirements, promotions, and shipping schedules, heavy emphasis on EDI orders and excel reporting. Work closely with other teams including Sales, Forecasting, APO and Traffic to ensure customer order needs are met and concerns are escalated and resolved. Provide timely customer reporting as needed. Must be organized and able to...

Title: Crane and Components Estimator Category: Regular Full-Time Job Class: Salaried Location: Manheim, PA, US Requsition ID: 2191 Salary_Range: $65,000.00 To $75,000.00 Annually Description: JOB TITLE: Crane and Components Estimator Non-Exempt Position REPORTS TO: Customer Service Director DEPARTMENT: Customer Service BASIC FUNCTION: Provide professional, courteous, and efficient service to our customers’ inquiries related to but not limited to cranes, crane components, jibs and gantries, below the hook devices and technical hoist applications. Provide technical assistance and training to improve the overall performance level of the Customer Service Department. GENERAL JOB RESPONSIBILITIES: Handle incoming calls to the department related to cranes, crane components or crane related parts, jibs, and gantries, below the hook devices and technical hoist applications. Take requests and...