2 human resources manager jobs found

Freedom Mortgage Moorestown, New Jersey, United States of America Operations Full time Onsite Summary : The Facilities & Executive Concierge Support Specialist provides hands-on operational support for corporate facilities and high-touch concierge assistance to designated senior executives. This position supports the day-to-day needs of the workplace while also assisting with authorized executive needs, including errands, executive residence support, vehicle maintenance activities, deliveries, appointments, and other logistical requests. The role is primarily execution- and service-focused. The Specialist works under the direction of Facilities leadership, Executive Administration, or other designated leaders and assists with carrying out established plans, service requests, maintenance activities, and executive needs rather than independently managing facilities, properties, vendors, or executive programs. The ideal candidate is dependable,...

Freedom Mortgage Moorestown, New Jersey, United States of America Mortgage Servicing Full time Remote Summary: The Specialist, Freedom Plus is a customer service and sales focused call center role. Freedom Plus Specialists are primarily responsible for providing value with every interaction by making outbound calls to, and taking inbound calls from, our valued customers to offer support and specialized products. Essential Job Functions: Conduct pipeline management, appointment setting, and other key activities to support the department’s production goals and ensure SLAs and customer service standards are met. Analyze applicant information to determine whether the customer qualifies for a beneficial program. Respond to customers’ needs and expectations with compassion ensuring a resolution is reached the first time. Effectively manage work queues, keeping them up to date, and appropriately documenting the systems of record for all customer contact,...