National Business Furniture, LLC
Milwaukee, WI
Title: Customer Service Specialist Requisition ID: JR100825 Location: Milwaukee, Wisconsin Position Type: Full time At National Business Furniture (NBF), we believe in the power of inspiring workspaces to help people achieve great things. For over 50 years, we have partnered with hundreds of thousands of organizations, from startups to Fortune 500 companies, to create environments that are functional, comfortable, and beautifully designed. We are currently seeking a Customer Service Specialist to join our team. In this role, you will serve as a primary point of contact for customers, suppliers, carriers, and internal stakeholders, delivering timely and effective solutions while ensuring a high-quality customer experience. Position Overview The Customer Service Specialist manages incoming phone calls and email inquiries, resolves customer issues, processes order adjustments, and maintains accurate order-related records. This role requires strong attention to...