10 head coach jobs found

Description: Help Desk Lead - IT Support Specialist IV Location: Salt Lake City, UT At J-U-B ENGINEERS, Inc., our purpose is simple but powerful: Helping Each Other Create Better Communities. With over 20 offices across seven states, J-U-B is committed to creating an environment where employees feel supported, challenged, and connected to meaningful work.  We are seeking a collaborative and solutions-focused Help Desk Lead (IT Support Specialist IV) who is guided by a proactive, solutions-first approach to issue prevention. The Technical Lead treats operational challenges as opportunities to improve processes. The Lead offers advanced technical expertise while upholding the professional standards of the Architecture, Engineering, and Construction (AEC) industry. The main goal is to build a collaborative, high-performing front-line team that prioritizes customer needs through proactive problem-solving, talent development, and the breakdown of departmental barriers....

Job Summary The Peer Support Specialist uses lived experience with mental health, substance use, co-occurring, and other life challenges to support, engage, and advocate for individuals and families in services. Through peer support training and certification, or completion within one year of hire, this role serves as a coach, mentor, and role model promoting hope, recovery, wellness, self-advocacy, and community involvement. Peer Support Specialists build on individual and family strengths, enhance skills, support problem- solving and crisis management, help navigate systems of care, and promote active partnership to improve quality of life and long-term outcomes. Essential Duties and Responsibilities Provide 1:1 peer support to individuals and families in homes and other community-based settings, using lived experience to build trust, engage participants, and role- model recovery. Support participants and caregivers in navigating substance use,...

GENERAL SUMMARY The AVP/VP, Client Service Manager is responsible for establishing and managing relationships with commercial clients, providing exceptional internal and external client service, and is critical to enhancing the overall client experience at Cathay Bank for our commercial banking and assigned clients. DIRECT REPORTS The incumbent may have one or more direct reports - Client Service Officer(s) ESSENTIAL FUNCTIONS Execute transactions and approvals, focusing on operational excellence and due diligence. Retain and grow relationships by serving as the primary contact for clients as it relates to relationship management activities, day-to-day transactions and service-related matters. In partnership with Relationship Managers and other Team Members, execute new client onboarding and implementation of products and services. Recommend, cross-sell, and coordinate the implementation of all deposit, treasury management, wealth, and international products and...

Canandaigua National Bank & Trust Co Assistant Service Manager Canandaigua National Bank & Trust What does an Assistant Service Manager do?  An Assistant Service Manager is a key member of our customer service team within the branch network. The Assistant Service Manager supports the Service Manager with running the Teller line in their assigned branch. This role is expected to operate as a Teller at an advanced level by providing and modeling quality customer service by being friendly and courteous while answering customers’ questions. As you build relationships the opportunities to make recommendations based on our wide range of competitive banking options will naturally arise. This needs-based approach to our personal service builds long-lasting relationships, ones not measured in years but in generations. This role is also on the front lines of our fraud and risk management efforts as well as the training of new Teller staff members. What...

Mitchell International Technical Support Supervisor US--Remote Job ID: 26-19102 Type: Regular Full-Time # of Openings: 1 Category: Customer Service & Support Mitchell International, Inc. Overview At Enlyte, we combine innovative technology, clinical expertise, and human compassion to help people recover after workplace injuries or auto accidents. We support their journey back to health and wellness through our industry-leading solutions and services. Whether you're supporting a Fortune 500 client or a local business, developing cutting-edge technology, or providing clinical services you'll work alongside dedicated professionals who share your commitment to excellence and make a meaningful impact. Join us in fueling our mission to protect dreams and restore lives, while building your career in an environment that values collaboration, innovation, and personal growth.   Be part of a team that makes a real difference. Responsibilities The...

Job title Supervisor-Operations About Sagility Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries. The role of a Supervisor is to ensure the highest level of service for our clients by coaching and developing our customer service representatives and managing performance to consistently meet and exceed client expectations. Job title: Supervisor-Operations Job Description: Education: High School Diploma or equivalent required, Associates or Bachelor’s degree preferred Experience: 1+ years experience in customer service, call center or related field, including 12...

The Nesting Team Leader supports newly trained Customer Service Representatives as they transition into live customer interactions. This role provides real-time coaching, performance feedback, quality guidance, and operational support to help new hires build confidence, improve accuracy, and successfully move into full production. The ideal candidate is a strong communicator, patient coach, and service-focused leader who can balance support with accountability. Responsibilities Key Responsibilities: Provide hands-on support and coaching to new Customer Service Representatives during the  nesting  period.   Monitor live calls, emails, or other customer interactions depending on business needs.   Deliver real-time coaching, side-by-side support, and post-interaction feedback.   Help new hires build confidence using systems, processes, scripts, knowledge bases, and customer service...

We’re glad you’re exploring our position and want to share some of the details.   At Fort Wayne Metals, we specialize in producing top-quality wires, cables, and assemblies designed to enhance and safeguard lives. Our products are used in everything from our customers’ stents and surgical robots to aircraft and automobiles. At our essence, we are thinkers, innovators, and problem solvers, leveraging our knowledge of materials to create customized solutions for our customers. Join us in our dedication to making a tangible impact through our advanced materials and superior products.   Overview The Assistant Customer Service Manager will plan, monitor, and support the Customer Service activities through the guidance of staff, oversight of the administrative functions, and resolving customer concerns, all in an effective way that allows for the achievement of departmental goals. They serve as the direct supervisor to the domestic Customer Service...

Do you have a passion for leadership and a strong background in collections and credit risk management? Become a Collections Supervisor at Royal Credit Union! In this role, you’ll lead and develop a high-performing team, drive process improvements, and provide valuable insights that support our Members and strengthen our organization. Why Royal? Member and Community Focused: We are dedicated to making a positive impact on our Members and the communities we serve, going beyond financial services to enrich lives and foster growth. Supportive Environment: Join a collaborative, values-driven workplace that is always evolving. We support each other and work together to achieve our goals. Professional Growth: We offer numerous opportunities for training and advancement, helping you continuously develop and advance your skills. Empowerment: We empower our team members to make decisions and drive initiatives that help our Members achieve their financial goals. Your...

Dow Jones & Co. Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch and Financial News. This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day. If you are a current employee at Dow Jones, do not apply here. Please go to the Career...