3 global account manager jobs found

JOB DESCRIPTION Role Purpose The Customer Contact Representative Plain is responsible for acting as a liaison, between customers and the company. Assists with complaints and different services as required by the customer. Coordinates the handling of difficult and/or unusual situations. Key Responsabilities Deal and respond customer inquiries either by telephone, electronically or face to face. Obtain and evaluate all relevant information to handle product and service inquiries. Provide pricing and delivery information. Perform customer verifications. Set up new and manage customer accounts. Process orders, forms, applications and requests. Raise unsolved requisitions to a higher level resource. Keep updated records of customer interactions and transactions, details of inquiries, comments and /or complaints. Prepare and keep updated customer database and activity reports. Maintain effective communication with departmental resources for problem...

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.    Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. Position Summary   The Desktop Support Intern works as part of the IT Desktop Support team to provide customer-focused technical support to F5 employees. You will help with the setup, deployment, and troubleshooting of Windows 11, macOS, and mobile devices, as well as printers, conferencing gear,   WIFI,   LAN   and tools like Zoom. You will also learn how assets are managed and tracked using ServiceNow, and how...

Service Manager-Special Projects Group On-site • Special Projects Group • Full time Renton, Washington, United States Description Electrical Service Manager will lead day‑to‑day service operations, elevate customer experience, and drive profitable growth while maintaining uncompromising safety and craftsmanship. Duties and Responsibilities include the following: 1. Lead the service desk: intake, triage, and dispatch for break/fix, T&M, preventive maintenance, and small projects. 2. Build and maintain short‑interval schedules; balance labor across emergency calls, PM routes, and quoted work. 3. Own weekly operational rhythms (backlog, WIP, margins, aging, open POs, and closeout). 4. Be the face of our Service group for key accounts—set expectations, keep proactive status, and close feedback loops. 5. Scope, price, and issue proposals; manage NTE thresholds, change orders, and work authorizations. 6. Coordinate site access...