6 general utility jobs found

At HBC, we have the job for you! We have an immediate opening for a  Technical Support Representative . This position is responsible for providing quality support for our customers. In this role you will have the opportunity to respond to calls, analyze and troubleshoot issues, create and resolve tickets, and escalate issues to specific departments. We are looking for motivated individuals who can deliver an exceptional  “HBC customer experience”  that is second to none. Opportunities for advancement, a robust benefits package, and a friendly atmosphere await. Title: Technical Support Representative Tier 1 Location: Remote, with proximity to office located in Hastings, Farmington, St. Charles, Winona, and Wabasha, MN Schedule: 11:30am-8pm M-F Rate: Pay starting at $19/hour plus overtime as applicable Full-Time/Part Time: Full-Time Reporting to: Manager, Technical Support Primary Responsibilities Include: Answer the Help Desk phones in a courteous...

Overview Lumicera Health Services is seeking a Trade Client Services Coordinator to join our team!    The Trade Client Services Coordinator (TCSC) is a highly motivated professional with at least 3 years of successful experience with operational experience in specialty pharmacy. The TCSC will have primary responsibilities for management of manufacturer, payor and strategic partners requiring enhanced operational support. The position is responsible for the co-development of long-term account strategy and supporting the Specialty Trade Account Executive for their assigned clients. Working with other operational staff to provide the client and their patients an exceptional service and high-quality patient care. They will be for responsible for acting as a liaison between Lumicera and client to support with operational excellence and identify growth and expansion opportunities and communicating these opportunities appropriately to be incorporated into the business reviews....

What You'll Do You will respond to customer inquiries and complaints regarding work orders, shipments, and inventory counts while ensuring prompt and efficient service. You will act as a liaison between customers and internal teams to facilitate account administration, scheduling, and order processing, and provide clerical support including maintaining records and answering phones. Occasional travel by automobile and airplane may be required for business purposes. Essential Functions Respond to customer inquiries and complaints related to work orders, shipments, and inventory counts. Report customer feedback to management for continuous improvement. Serve as a liaison between customers and internal teams for account administration, invoicing, and credit changes. Generate and process paperwork for customer work orders, including special requests, expediting orders, tracking, and maintaining inventory records. Verify computer-generated invoices to ensure proper account...

What You'll Do You will respond to customer inquiries and complaints regarding work orders, shipments, and inventory counts while ensuring prompt and efficient service. You will act as a liaison between customers and internal teams to facilitate account administration, scheduling, and order processing, and provide clerical support including maintaining records and answering phones. Occasional travel by automobile and airplane may be required for business purposes. Essential Functions Respond to customer inquiries and complaints related to work orders, shipments, and inventory counts. Report customer feedback to management for continuous improvement. Serve as a liaison between customers and internal teams for account administration, invoicing, and credit changes. Generate and process paperwork for customer work orders, including special requests, expediting orders, tracking, and maintaining inventory records. Verify computer-generated invoices to ensure proper account...

What You'll Do You will manage records of incoming and outgoing shipments by coordinating product acceptance, delivery, and storage. You will resolve issues related to damages, shortages, and nonconformance, and ensure accurate documentation and communication with carriers and customers. Occasional travel by automobile and airplane may be required for business purposes. Essential Functions Coordinate with representatives and carriers to resolve problems such as damages, shortages, and nonconformance to specifications. Arrange shipping and delivery of materials and determine appropriate shipping methods based on procedures, routes, and rates. Examine shipment contents and verify accuracy against records such as manifests, invoices, or orders. Prepare and maintain shipping documents including work orders, bills of lading, and shipping orders. Record and report shipment data including weight, charges, space availability, damages, and discrepancies for accounting and...

This is a remote position. The Service Advisor supports the administration, scheduling, customer coordination, and dispatch readiness of field service work. The role coordinates with customers, Project Managers, Field Engineers, service leadership, and internal teams to ensure work orders are documented, resources are scheduled, and Field Engineers receive the information needed for mobilization. The Service Advisor also reviews customer requests against the documented scope and escalates potential out-of-scope work. This role is not responsible for billing, writing Methods of Procedure (MOPs), or creating technical work-execution documents. Key Responsibilities   Service Coordination and Scheduling · Coordinate service appointments, repairs, preventive maintenance, startup support, and other field activities with customers and internal teams. · Schedule and dispatch Field Engineers based on scope, required competencies, availability, location, customer...