16 general manager jobs found

Job title Quality Analyst About Sagility Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries. The purpose of this role is to promote excellent call quality, contact handling and documentation by providing an additional consistent monitoring measurement. Job title: Quality Analyst Job Description: Education: High School Graduate is required Experience: Min 1-2 years of experience in a call center managing the inbound calls (same experience needed in Claims process in case of back office) Mandatory Skills: Must be good in coaching skills (for coaching the CSR based...

Air Culinaire Worldwide, LLC Full Time US ACW Clerical Coppell, TX, US Job Purpose: The Guest Services Agent is responsible for coordinating catering operations for Air Culinaire Worldwide (ACW) in a manner that is consistent with company policy and procedures, resulting in outstanding guest service and client loyalty. The Guest Services Agent will actively participate in actions that result in enhancements of quality and service. Under the supervision of the Guest Services Manager, the Guest Services Agent will be responsible for providing a bespoke level of guest service while exhibiting a high level of security with information provided by client while adhering to all details. The Guest Services Agent will work with Operations, Network, IT, Finance and Marketing & Sales to consistently deliver an incredible experience to our clients within the Air Culinaire system. Responsibilities and Associated Duties: • Daily Duties o Contribute to all functions and...

Fort Worth, TX Description: Customer Support Specialist I Who we are: kSARIA Corporation is an industry leading manufacturer and installer of fiber optic and electrical interconnect solutions for the defense and aerospace industry. We offer unmatched advantages for all aspects of Mil/Aero connectivity solutions. Its proprietary processes and technology have enabled the company to achieve exceptional growth by providing the highest quality products and delivering exceptional value to its customers.  Job Overview: The Customer Support Specialist is the primary interface between CIA&Ds customers and the internal organization through the entire ordering process, from RFQ receipt through order entry, contract review, and product shipment. The CSS will be able to effectively communicate the status of the RFQ’s to internal and external teams. This role will be responsible for posting RFQ’s, following up on all open quotes and working cross functionally to get updates and...

Hajoca Corporation is one of the country's largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is a company based on the principles of "Service, Integrity, Reliability," and on relationships of trust and support with teammates, customers, and suppliers. Throughout its history, Hajoca has played an active role in shaping advances in plumbing. However, we attribute our success to two simple truths; a unique business philosophy and talented people. Hajoca is all about the people, who give us our advantage, and who will guide us successfully into the future. Although Hajoca is a large company, we work in a decentralized environment where each of our locations, called Profit Centers (PCs), is run by the Profit Center Manager as if it were their own small business. A typical Profit Center is the heart of our business and consists of a warehouse, counter, sales office, and (sometimes) a showroom. Our PCs...

POSITION DESCRIPTION Position Overview: The Collections Analyst is responsible for managing customer accounts to mitigate credit risk, drive timely payment, and resolve complex billing and service disputes. This role requires extensive cross-functional collaboration, detailed account research across multiple systems, and frequent customer interaction to maintain positive relationships while ensuring compliance with company credit and collections policies. Essential Functions: Credit Risk & Account Management Analyze and monitor customer accounts to assess credit risk and determine when credit holds are required. Place and manage credit holds at the individual service-location level, including canceling scheduled services as needed. Prepare delinquent accounts for placement with outside collection agencies and manage ongoing communication, documentation requests, and account removals. Collections & Payments...

Composites ONE Category: Operations Req Number: CUSTO002701 Schedule: Full Time Location: Fort Worth, TX 76177, USA Job Details Description Begin your Composites One career today! Position Overview: As a Customer Service Representative, you will provide excellent care for our customers by serving as their primary point of contact. You will respond to customer inquiries, ensure accurate order entries, provide non-technical problem resolution, anticipate customer needs and perform general organizational support. You will maintain customer accounts and coordinate communication on active and back-orders, which requires analysis of customer needs and a cross-functional partnership with the other Customer Service and/or Technical Teams to ensure we meet customer expectations. Key Responsibilities: Effectively facilitate the order fulfillment process in a manner that promotes building and maintaining positive, effective relationships...

At HomeTeam , we put people first . We make sure at HomeTeam you have the tools, support, and training they need to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeam’s next all-star player. Apply in minutes from your mobile phone! Responsibilities As a HomeTeam Customer Service Representative, you can expect to: Provide positive customer experiences that significantly affect the customer’s likelihood to continue to use and buy additional service from HomeTeam Pest Defense. The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense.  Provide information to prospects and initiate new service Answer questions, research problems, resolve issues, provide pricing...

Job ID: 524273 Non-Exempt Oldcastle, a CRH company, is reinventing what's possible in building solutions. We are the leading provider of innovative outdoor living products and utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, retailers, and homeowners alike as the manufacturer of precast concrete, polymer concrete, and plastic infrastructure products. Our portfolio of brands includes Oldcastle APG, Oldcastle Infrastructure, Belgard® hardscape, Echelon® Masonry, RDI® railing, Catalyst™ Fence Solutions, Sakrete® packaged concrete, Amerimix® mortar, Pebble Technology International® pool finishes, and Techniseal® sands and sealant technologies. Job Summary The Inside Sales Representative is responsible for driving revenue growth and customer satisfaction by managing and developing assigned accounts, supporting new business...

Job Description We are seeking a highly motivated and outgoing Inside Parts Sales Representative to join our Aftermarket team. This individual will be responsible for managing assigned customer accounts, preparing quotes, and ensuring timely delivery of parts. The ideal candidate is customer-focused, detail-oriented, and thrives in a fast-paced environment where proactive communication and follow-up are critical to success. This position will require occasional travel (less than 20%) to support customer relationships or site visits and will participate in a rotating on-call schedule with the rest of the team to ensure after-hours customer support is maintained. Qualifications High school diploma or GED required; Associate's or Bachelor's degree in Business, Supply Chain, or a technical field is a plus. 2+ years of experience in inside sales, customer service, or aftermarket parts sales. Experience working with ERP systems for order entry, quoting, and inventory...

Job title Supervisor-Operations About Sagility Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries. The role of a Supervisor is to ensure the highest level of service for our clients by coaching and developing our customer service representatives and managing performance to consistently meet and exceed client expectations. Job title: Supervisor-Operations Job Description: Education: High School Diploma or equivalent required, Associates or Bachelor’s degree preferred Experience: 1+ years experience in customer service, call center or related field, including 12...

At Surf Air Mobility, we're transforming air mobility. As innovators in aviation, we are at the forefront of creating a more efficient and accessible flying experience. With our commitment to a customer-first approach, advanced software solutions, and electrification, we’re pioneering new ways for people to travel, making flying not only faster but more enjoyable. Our passionate team thrives in a collaborative environment where innovation and hard work go hand in hand. Help us shape the future of aviation while working with cutting-edge technologies that are changing the lives of our passengers. JOB TITLE: Airport Customer Service Agent – customer service & ramp DEPARTMENT: Customer Service REPORTS TO: Station Manager FLSA STATUS: Non-Exempt The Airport Customer Service Agent is our primary representative in our airport stations. The position is responsible for handling all customer service activities, including greeting and checking in passengers, handling...

Job ID: 525221 Ash Grove family of companies, including Ash Grove Cement Company, Ash Grove South Texas, LLC, Sapphire Americas LLC, Oldcastle Cement Holdings, Houston Cement Company, and Suwanee American Cement Company, is one of North America's leading cement manufacturers, with a legacy of innovation and excellence dating back to 1882. The company operates 12 world-class cement plants and a vast network of 41 terminals across the United States and Canada. Renowned for its forward-thinking approach, Ash Grove combines technical expertise, robust safety standards, and empowered talent to deliver high performance and better serve our customers. At Ash Grove, we stand together to reinvent the way our world is built. To learn more about us go to www.ashgrove.com At Ash Grove Cement, people are ourfirst priority. We offer a complete benefits package to include: Health Insurance Dental Insurance Vision Insurance Retirement Plan Paid Time Off, Paid...

Job Description We are seeking a highly motivated and outgoing Inside Parts Sales Representative to join our Aftermarket team. This individual will be responsible for managing assigned customer accounts, preparing quotes, and ensuring timely delivery of parts. The ideal candidate is customer-focused, detail-oriented, and thrives in a fast-paced environment where proactive communication and follow-up are critical to success. This position will require occasional travel (less than 20%) to support customer relationships or site visits and will participate in a rotating on-call schedule with the rest of the team to ensure after-hours customer support is maintained. Qualifications MINIMUM QUALIFICATIONS / SKILLS High school diploma or GED required; Associate's or Bachelor's degree in Business, Supply Chain, or a technical field is a plus. 2+ years of experience in inside sales, customer service, or aftermarket parts sales. Experience working with ERP systems for order...

The specific pay rate and level will depend on the successful candidate’s qualifications, prior experience and location. We are located in the DFW Airport Business Park A Day in the Life As the Customer Care Representative, you will be the primary point of contact for external customers and will also support internal teams. As calls and emails come in, you will respond quickly, identify the customer’s needs, document the interaction and follow-up activities, and either resolve the issue or route it to technical support. This role is a great fit if you have poise and maturity, strong communication skills, and the ability to manage a high volume of inquiries in rapid succession. You will collaborate with nearly every department in the organization, and a service-minded approach is essential to success. What You’ll Do Handle and process customer service calls and emails related to rentals of electronic test and measurement equipment Provide final resolution for each...

COMTECH TELECOMMUNICATIONS Job Title: Field Technician Support Lead Department : Customer support Reports To: Senior Manager, Deployment and Integration Revision Date: 5/31/2026 FLSA: Non-Exempt Location: Broomfield, CO Preferred (Remote U.S. – Ok) Level: S4 Rate of Pay: $38.46 - $48.07/Hr USD Company Overview: Comtech Telecommunications Corp. is a leading global technology company providing terrestrial and wireless network solutions, next-generation 9-1-1 emergency services, satellite and space communications technologies, and cloud-native capabilities to commercial and government customers around the world. Our unique culture of innovation and employee empowerment unleashes a relentless passion for customer success. With multiple facilities located in technology corridors throughout the United States and around the world, Comtech leverages our global presence, technology leadership, and decades of experience to create the world’s most...

Inwood National Bank Position Title: Customer Service Representative - Duncanville Description: This position is located in office at the Duncanville Branch -219 E Camp Wisdom Rd, Duncanville, TX 75116 The Customer Service Representative is responsible for providing exceptional customer service, accurately processing customer transactions, and maintaining a safe and secure working environment. The Customer Service Representative is the face of the company, and a friendly, professional attitude is essential in building customer relationships. Excellent communication and problem-solving skills are key to helping customers with their financial needs. Essential Functions/Job Responsibilities Greet customers upon arrival and provide prompt, courteous service. Process deposits, withdrawals, loan payments, and other transactions accurately and efficiently per Inwood procedures. Maintain accurate records of transactions. Balance cash drawer and reconcile...