Sleep Management, LLC dba Viemed
Lafayette, LA
Sleep Management, LLC dba Viemed Patient Relations Specialist Job Category: Sleep Management, LLC Requisition Number: PATIE003594 Full-Time Essential Duties and Responsibilities: Answer inbound calls relating to our Referral line Knowledge of current patient database and billing system Solid understanding of the products and services offered by the company to assist callers Assist with collecting data for referral sources Direct referral sources to the appropriate sales contact Minimum Qualifications: Bachelor’s degree a plus Hands on experience with CRMS softward and MS Office Excellent organizational skills and multi tasking Strong phone contact handling skills and active listening skills Preferred Knowledge, Skills, and Abilities: Outstanding customer service skills and dedication to providing exceptional customer service Skilled in time management when working independently or as part of a team while ensuring deadlines are...