Dana-Farber Cancer Institute
Attleboro, MA
Job Ref:JR-3364
Location:20 O'Neil Blvd,
Attleboro,
MA 02730
Category:Administration Support/Customer Service
Employment Type:Full time
Work Location:Onsite: 100% onsite
Salary/Pay Rate:$41,200.00 - $46,500.00 per year
Overview
The Attleboro location is looking to fill a Patient Representative I role for an August start date. The Patient Representative (PR) is the “first impression” a patient has of Dana-Farber Cancer Institute (DFCI), and is critical to a patient’s experience and their entry into the DFCI system. PRs work as a team to problem-solve, provide call center and administrative support and collaborate with the goal of providing an excellent patient experience. The PR simultaneously works with various disciplines and servs as the primary triage point for connecting patients with the most appropriate group to meet their needs. As a liaison for incoming calls, PRs provide superior customer service to patients, caregivers, clinicians, and staff across...