$77,594 yearly
Charleston County Aviation Authority
North Charleston, SC
Description:
JOB SUMMARY Responsible for managing all aspects of valet parking operations, ensuring efficient and safe service while maximizing customer satisfaction and revenue. This includes managing staff, handling guest inquiries, and maintaining financial oversight. The manager also plays a key role in training, scheduling, and performance management of the valet team. This position reports to the Director of Landside Operations. ESSENTIAL JOB FUNCTIONS : Manages, directs, and evaluates assigned staff develops and oversees employee work schedules to ensure adequate coverage and control. Establishes a culture and service leadership model that provides a “white glove” experience to guest with service standards that prioritize empathy, anticipates travelers needs, and foster a supportive team environment. Compiles and reviews timesheets; reviews/addresses employee concerns and problems and counsels or disciplines as appropriate. Create and optimize employee...