41 facility maintenance technician jobs found

Apply Description Summary: Provide excellent professional support services in dealing with the company's customers, ensuring that inquiries about products, orders placed for products, and complaints are addressed in accordance with established practices, processes, regulations, guidelines and standards in a safe and efficient manner. Essential Duties and Responsibilities: O ther duties may be assigned. Abide by, enforce and participate in the implementation and ongoing oversight of all company safety standards and regulations. Receive and process orders from customers Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms or into systems Verify customer and order information for correctness, checking it against previously obtained information as necessary Review orders for completeness according to reporting procedures and forwarding incomplete orders...

Scope/Responsibilities: • A strong passion for customers. • Excellent interpersonal and communication skills. • Assist our consumers by providing product programming/setup/troubleshooting assistance via telephone and/or chat support. • Re-route customers to other areas of support and departments based on product inquiries. • Educate customers on cost effective and correct use of our products. • Search for ways to improve customer service by asking probing questions to accurately identify what customer is trying to achieve. • Resolve customer concerns raised during installation, operation, maintenance, or product application/compatibility matters. • Provide troubleshooting of residential operators with malfunctioning electro/mechanical equipment or software applications to recommend corrective action. • Participate in testing with internal IT support to provide feedback on internal systems. • Respond to customer inquiries and/or complaints regarding the...

Technical Customer Support Representative (TCSR) This role reports to the Customer Support Manager. Salary Range: $27-32/hour. What You'll Do: As a Technical Customer Support Representative, you'll provide technical phone support to customers using the OBIX system. Your main goal is to quickly find and fix their technical problems. You'll offer excellent customer service, work well with a team, manage your tasks effectively, and handle a busy workload. This role involves working on-call and rotating shifts, and you'll be expected to work independently with little supervision. Your Responsibilities: Help customers through difficult or emotional situations. Respond to customer needs quickly and ask for feedback to improve service. Skillfully gather and analyze information to find solutions, working well with others to solve problems. Support Windows servers (2008, 2012, 2016) and desktops (Windows 7, 8, 10). Help with assigned projects, sharing updates on...

Position Title: Customer Service Representative Location: Milan 4905 Department: Call Center Employment Type: Full Time Workplace Type: Fully remote Reporting To: Kimberly Castillo-Cisneros Compensation: $16.00 / hour Customer Service Representative Group O is seeking a Call Center Customer Service Representative responsible for efficient and courteous responses to customer questions and concerns. As a Call Center Customer Service Representative, you will play a vital role in delivering exceptional customer service experiences to individuals who contact our organization on behalf of our clients for assistance. Acting as the first point of contact, you will manage a variety of inquiries, provide information, resolve issues, and ensure customer satisfaction through effective communication and critical thinking skills. The ideal candidate for this role will possess effective communication skills, problem-solving abilities, and a...

Position Title: Bilingual Customer Service Representative Location: Milan 4905 Department: Call Center Employment Type: Full Time Workplace Type: Fully remote Reporting To: Kimberly Castillo-Cisneros Compensation: $17.00 / hour Bilingual Customer Service Representative Group O is seeking a Bilingual (English/ Spanish ) Call Center Customer Service Representative responsible for efficient and courteous responses to customer questions and concerns. As a Bilingual Call Center Customer Service Representative, you will play a vital role in delivering exceptional customer service experiences to individuals who contact our organization on behalf of our clients for assistance. Acting as the first point of contact, you will manage a variety of inquiries, provide information, resolve issues, and ensure customer satisfaction through effective communication and critical thinking skills. The ideal candidate for this role will possess...

Position Title: Tech Analyst I Department: Information Systems Job Description: The Technical Analyst I implements and supports facility IT desktop and peripheral equipment acting as a technical resource responding to end user incidents and requests reported in ServiceNow as well as project related duties. Problems beyond the scope of their ability or responsibility are communicated in a timely manner to senior-level support personnel. Support to other facility IT personnel is provided, as warranted, and participation in 24x7 on-call support is provided based on IT staff rotation.  Essential Responsibilities Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position. Installs and repairs facility IT&S equipment and basic software per OUH IT&S standards and guidelines, including but not limited to terminals, personal...

IT Support Specialist (TS/SCI eligible) IT Support Specialist Kirtland AFB. Albuquerque, NM As an IT Support Specialist in the Joint Navigation Warfare Center (JNWC) you will help empower the Department of Defense's navigation warfare (NAVWAR) mission ensuring positioning, navigation and timing superiority. You will serve a s a member of a team providing combatant commanders and joint force commanders with subject matter expertise on planning and conducting NAVWAR by providing knowledge of friendly and enemy NAVWAR order of battle and PNT-related successes and threats. You will support the Government with the integration, at the theater strategic level, of C4, cyber, and cyberspace operations into JNWC's strategic and operational objectives. Responsibilities: You will provide technical support for end user devices hardware (laptops, printers, tablets, mobile devices) and peripherals, software (COTS, GOTS, Web), network infrastructure (routers, switches, etc.),...

Position Title: Customer Support Engineer From Fivetrans founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. Were proud that more organizations continue to leverage our technology every day to become truly data-driven. About the Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. Were looking for a Customer Support Engineer for our API Connector Team. At Fivetran, our Customer Support Engineers (CSEs) take on exciting technical challenges while partnering with internal and external stakeholders to drive issues to a timely resolution. As a Support Engineer, you will partner with some of the most passionate teams in the world, our customer teams, to deliver a best-in-class experience. Through a collaborative and holistic...

Echodyne Position Title: Desktop Support Technician II Radar Reinvented. Echodyne offers the worlds first compact solid-state true beam-steering radar for a wide range of industries and applications. Our high-performance radars work in all weather and are designed for autonomous vehicles, uncrewed aircraft & drones, and security of borders, critical infrastructure, and smart cities. The company combines the patented technology of metamaterials with powerful software to create a radar sensor with unprecedented performance at commercial price points. Echodyne offers its radars to companies working in Automotive, Transportation, Critical Infrastructure Protection, Border Security, Smart Cities, Uncrewed Aircraft Systems (UAS), and Airspace Management including Urban Air Mobility (UTM). Echodyne is seeking a Desktop Support Technician to join its team working in a fast-paced startup environment developing its next generation RADAR systems.  The Desktop Support...

Position Title: Customer Support Engineer III From Fivetrans founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. Were proud that more organizations continue to leverage our technology every day to become truly data-driven. About the Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. Fivetran Support partners with customer teams around the world to deliver a best-in-class support experience, combining deep technical expertise with a strong customer-first mindset. Were looking for a Customer Support Engineer who brings strong technical troubleshooting skills, clear communication, and a passion for delivering high-quality outcomes for customers. In this role, you will work with new and existing customers in a highly...

About Arnold Magnetic Technologies Arnold Magnetic Technologies is a global leader in the engineering and manufacturing of high-performance permanent magnets, magnetic assemblies, precision thin metals, and engineered materials. With more than 130 years of innovation, Arnold serves industries including aerospace, defense, medical, energy, and automotive. Arnold partners with customers worldwide to deliver mission-critical solutions that enable advanced technologies and drive progress. Position Summary Arnold Magnetic Technologies is seeking an IT Service Desk Supervisor to support and oversee day-to-day end-user IT support operations. Reporting to the IT Infrastructure Manager , this role is responsible for actively managing and resolving service desk tickets while supervising three remote service desk technicians. This is a hands-on operational role with a strong focus on ticket management, troubleshooting, and end-user support. The supervisor will personally handle...

Job Description As a Customer Success Representative (CSR), you will work to ensure a customer's journey from purchase to productivity is smooth and well managed. You will monitor customer health and establish a cadence of customer interactions that ensure each customer you support is receiving maximum value from their LenelS2 Platinum Package. Locations: Pittsford, NY or Salem, OR Atlanta, GA in a hybrid schedule. Hybrid Work Schedule Note: For the first 90 days, New Hires must be prepared to work 100% onsite M-F, followed by 3 days in the office per week. The CSR in this role will also provide operations back-office support to customers and internal teams across the Security and Access Solutions (SAS) LenelS2 business to assist in resolving digital access issues, user onboarding needs and data validation. This role will work closely with the My Buildings team to manage support needs and escalations, along with future enhancements. The CSR demonstrates...

Job Description As a Customer Success Representative (CSR), you will work to ensure a customer's journey from purchase to productivity is smooth and well managed. You will monitor customer health and establish a cadence of customer interactions that ensure each customer you support is receiving maximum value from their LenelS2 Platinum Package. Locations: Pittsford, NY or Salem, OR Atlanta, GA in a hybrid schedule. Hybrid Work Schedule Note: For the first 90 days, New Hires must be prepared to work 100% onsite M-F, followed by 3 days in the office per week. The CSR in this role will also provide operations back-office support to customers and internal teams across the Security and Access Solutions (SAS) LenelS2 business to assist in resolving digital access issues, user onboarding needs and data validation. This role will work closely with the My Buildings team to manage support needs and escalations, along with future enhancements. The CSR demonstrates...

Job Description As a Customer Success Representative (CSR), you will work to ensure a customer's journey from purchase to productivity is smooth and well managed. You will monitor customer health and establish a cadence of customer interactions that ensure each customer you support is receiving maximum value from their LenelS2 Platinum Package. Locations: Pittsford, NY or Salem, OR Atlanta, GA in a hybrid schedule. Hybrid Work Schedule Note: For the first 90 days, New Hires must be prepared to work 100% onsite M-F, followed by 3 days in the office per week. The CSR in this role will also provide operations back-office support to customers and internal teams across the Security and Access Solutions (SAS) LenelS2 business to assist in resolving digital access issues, user onboarding needs and data validation. This role will work closely with the My Buildings team to manage support needs and escalations, along with future enhancements. The CSR demonstrates...

Job Description As a Customer Success Representative (CSR), you will work to ensure a customer's journey from purchase to productivity is smooth and well managed. You will monitor customer health and establish a cadence of customer interactions that ensure each customer you support is receiving maximum value from their LenelS2 Platinum Package. Locations: Pittsford, NY or Salem, OR Atlanta, GA in a hybrid schedule. Hybrid Work Schedule Note: For the first 90 days, New Hires must be prepared to work 100% onsite M-F, followed by 3 days in the office per week. The CSR in this role will also provide operations back-office support to customers and internal teams across the Security and Access Solutions (SAS) LenelS2 business to assist in resolving digital access issues, user onboarding needs and data validation. This role will work closely with the My Buildings team to manage support needs and escalations, along with future enhancements. The CSR demonstrates...

Job ID: 521790 Ash Grove family of companies is one of North America's leading cement manufacturers, with a legacy of innovation and excellence dating back to 1882. The company operates 12 world-class cement plants and a vast network of 41 terminals across the United States and Canada. Renowned for its forward-thinking approach, Ash Grove combines technical expertise, robust safety standards, and empowered talent to deliver high performance and better serve our customers. At Ash Grove, we stand together to reinvent the way our world is built. To learn more about us go to www.ashgrove.com At Ash Grove Cement, people are our first priority . We offer a complete benefits package to include: Health Insurance Dental Insurance Vision Insurance Retirement Plan Paid Time Off, Paid Holidays Tuition Reimbursement Employee Assistance Program Disability Pay Life Insurance Growth Opportunities and...

Customer Support Specialist - Industrial Supply The Hope Group, A SunSource Company, is New Englands leading provider of fluid power and motion control solutions for original equipment manufacturers (OEMs) and MROs. The Hope Group has over 100,000 square feet of warehousing, fabrication, and administration facilities to complement its manufacturing capacity. Were more than a parts distributor. Our customers rely on us to help identify and solve the efficiency and productivity challenges they face. www.thehopegroup.com This is a great opportunity for someone that is mechanically inclined, especially for people with experience in automotive or HVAC looking to expand their career opportunities on the commercial side of the business. Training will be provided, including hands-on and manufacturer-supported instruction. Essential Functions • Assist customers to resolve equipment issues by phone and email • Learn to troubleshoot mechanical, electrical, and...

Position Title: Customer Support Engineer III From Fivetrans founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. Were proud that more organizations continue to leverage our technology every day to become truly data-driven. About the Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. Fivetran Support partners with customer teams around the world to deliver a best-in-class support experience, combining deep technical expertise with a strong customer-first mindset. Were looking for a Customer Support Engineer who brings strong technical troubleshooting skills, clear communication, and a passion for delivering high-quality outcomes for customers. In this role, you will work with new and existing customers in a highly...

FEI Peer Support Specialist Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work…make the decision to work where you are valued! Join the McNabb Center Team as the FEI Peer Support Specialist today! The FEI Peer Support Specialist Duties: Responsibilities include serving a minimum of 15 families at time for a period of 90 days post-crisis intervention. Duties also include meeting with families, coordinating supports for monthly Family Team Meetings (FTM), and organizing monthly family engagement activities. JOB PURPOSE/SUMMARY Summary of role of team : "Family Empowerment Initiative" or "FEI" provides support to low-income families, children ages birth (0) to eighteen (18), and their caregivers. This includes, but is not limited...

Ardurra is looking to hire a Tier 2 IT Desktop Support Technician to join our team in San Luis Obispo, CA! Ardurra is a multidisciplinary civil engineering services firm which provides broad-based solutions tailored to the specific needs of the public and private sector. We leverage the depth of our professional and technical expertise, as well as our integrated structure, to deliver practical, innovative solutions for our clients. We have been creating opportunities for our employees to develop both personally and professionally. As a result, our team has contributed to some of the nation’s most important infrastructure projects. These are projects that can positively impact people’s lives. Primary Function IT Desktop Support Technicians provide first and second level technical support through phone, email and chat support) to resolve technical end user service and support requests.  Provide onsite and remote help desk support over the phone, email, and ticket...