2 facilities technician jobs found

Desktop Support Analyst I US-NY-New York Job ID: 2026-15305 Type: NYU IT (WS1170) # of Openings: 1 Category: Technology New York University Overview The Desktop Support Analyst I serves as a dedicated IT support agent for the Desktop Support Service Level Agreement (SLA) clients. This position is responsible for troubleshooting and resolving technical issues with SLA endpoints and smart devices. The Analyst I serves as a liaison on behalf of the client with IT service partners, and escalates and tracks progress on tickets requiring tasks completed by other IT department groups. Responsibilities Required Education: High School Diploma or equivalent Preferred Education: High School Diploma or equivalent and technical training in the field of information technology. Required Experience: 2+ years of relevant experience analyzing hardware, software and system's performance, providing technical support including troubleshooting to resolve problems with...

IT Manager, Service Desk US-NY-New York Job ID: 2026-15271 Type: Tisch School of the Arts (TS1035) # of Openings: 1 Category: Technology New York University Overview The IT Manager, Service Desk at the Tisch School of the Arts (TSOA) plays a key role in overseeing the daily operations and performance of the IT Service Desk, ensuring that inquiries and issues from faculty and staff are resolved promptly and professionally, following established procedures and standards. Develop collaboration and partnerships among Tisch departments, Tisch IT, and NYU IT. Assists the TSOA IT Leadership in service delivery and operational excellence across IT services, including user support in infrastructure, systems, and endpoints. Responsibilities Required Education: Bachelor's Degree Computer Science, Information Technology Preferred Education: Master's Degree Computer Science, Information Technology Required Experience: 5+ years experience in providing supervision and...