Orizon Aerostructures
Chanute, KS, USA
Responsibilities: • Install, configure, test, maintain, monitor, and troubleshoot end user computing devices, peripherals, printers, presentation equipment, software, and other technology equipment • Support both local and remote client devices and applications • Perform repairs to client devices and peripheral equipment • Conduct diagnostics to understand and resolve problems or to provide technical assistance and support • Utilize ticketing system to manage issues to resolution • Develop procedures to help users in the proper use of devices and applications • Support/maintain user accounts through Active Directory including the creation and management of group membership • Assist with the planning, implementation, maintenance and documentation of all facets of technology support • Collaborate with technology team members to address and escalate issues as required • Collaborate with vendors to support deployed hardware and systems • Perform file level recoveries • Assist in...