Ferno-Washington, Inc
Wilmington, OH
Job Title: Field Service Representative-Medical Device Position Summary The Medical Device Field Service Representative is responsible for the installation, maintenance, troubleshooting, and repair of medical equipment at customer sites. This role ensures optimal device performance, minimizes downtime, and delivers exceptional customer service to healthcare providers. The representative acts as a key liaison between the organization and its customers, supporting safe and effective use of medical technologies. Key Responsibilities Install, configure, and test medical devices at customer facilities in accordance with company standards Perform preventive maintenance, calibration, and safety checks on equipment Troubleshoot and repair devices, diagnosing technical issues accurately and resolving them in a timely manner Provide on-site and remote technical support to healthcare professionals Train clinical staff and end-users on proper equipment operation and basic...