STULZ Air Technology Systems, Inc.
Frederick, MD
Position Summary: The Order Processing Specialist Level I is responsible for accurately processing new orders, preparing customer and representative correspondence, and resolving customer issues to ensure satisfaction. This role requires strong self-direction, attention to detail, and organizational skills. The position reports directly to the Order Management Supervisor. This is a hybrid position requiring 2-3 days in the office per week. Essential Duties and Responsibilities: Accurately enter order details, including: Pricing (Net, List, Commission Splits, Partners, Customer Cards, Tagging, Product Hierarchy, Header Information) Product configurations and required options Ensure all necessary documentation (PO, Project Information Sheet, Credit Application) is attached for contract review Note proper shipping requirements (Pre-Pay Add, Customer Arranged, etc.) Manage Cyberselect Queue and email inboxes for order processing on a First-In/First-Out (FIFO)...