4 director of nursing jobs found

Member Service Representative (Personal Banker - Sales) Title: Member Services Representative (I, II, III, Lead or Senior) Reports to: Branch Manager Supervises: None Status: Non-Exempt Objective The Member Services Representative is a results-driven position responsible for performing a broad variety of member-focused sales, service, account maintenance, and branch support activities that help enrich the financial lives of our members. This high-contact sales and service position requires the ability to engage effectively with members and other KEMBA associates in person, by telephone, and in writing while providing consistent solutions that meet member needs. Depending on experience and level, this role may also support lobby management, teller-related functions, sales tracking, outbound calling, community involvement, mentoring, and support to other Member Service Representatives and branch leadership. Duties and Responsibilities...

Description: Title: Customer Care Agent Reports To: Customer Care Manager Summary: This position is responsible for interacting with customers to provide information in response to inquiries about services and handling/resolving complaints. Essential Functions: Train, explain tasks, and assist in the solution of customer problems. Answer incoming phone calls, faxes, emails and respond to customer requests. Identify and assess customer’s needs to achieve satisfaction. Handle complaints and provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution. Go the extra mile to engage customers. Key in new box information for all accounts. Data entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. Responsible for taking paperwork from the “ready to be filed tray” and placing it in each customer’s folder. At the end of each...

Description: About the Company   DwyerOmega is a globally trusted leader in manufacturing innovative instrumentation solutions for the Process Measurement, Automation, Control and HVAC markets. With very strong brand recognition and high levels of customer loyalty, DwyerOmega has an unmatched reputation for providing customized solutions that meet and exceed customer needs. Our team of engineering experts help our customers select technical, and often configured, product solutions for their unique applications.  Role Description This position will work out of our Westerville, OH, location and will be providing product technical support for the Lake Shore Cryotronics product lines. This role delivers advanced technical assistance to customers, managing complex troubleshooting, service cases, RMAs, warranty evaluations, and CRM documentation while ensuring timely communication across all support channels. It also supports field installations and training, develops...

Job Title: FernoCare Technical Support Coordinator Department: FernoCare Summary This position is the primary point of contact for service support for customers from implementation, triage, and administrative aspects. They need to be comfortable and able to ask appropriate questions, discuss product concerns and understand where to get answers based on each situation. This individual will work to support the customer, sales team, customer service team, technical support, and repair. They will need to be able to document, follow-up and follow-through on requests and customer needs. This is a fast-paced position that requires organization, detail, problem solving and a positive attitude.   Essential Duties and Responsibilities Full life-cycle responsibility for technical inquiries, complaints, repairs, and on-site customer service and care within Ferno’s Product Complaint System(PCS) and Service Management Systems.  Manage incoming Technical Support requests and review...