APTEAN
Atlanta, GA
APTEAN Position Title: Associate Client Advocate Location: Atlanta GA USA Alpharetta, Georgia US Location Details: Onsite Experience Level: A Country: US Type: Employee Regular Full Time Job Description Overview About the job We're looking for an Associate Client Advocate for our office in Alpharetta, GA. The position is full-time and on-site. You'll be a key member of our Customer Advocacy team, engaging customers directly and helping manage the AI-powered tools that support our collections and renewals efforts. About the role You'll spend your day on the phone, proactively reaching out to customers to build relationships and carry productive conversations. You'll manage AI agents and related workflows that support customer outreach, and you'll apply strong business judgment to support collections and renewal activities, regardless of whether you've worked in collections before. Key Responsibilities...