FFF_Enterprises
Kernersville, NC
Position Summary The Financial Services Coordinator supports the Credit and Collections team by contacting customers to resolve past-due B2B trade receivables, document collection activity, and assisting with dispute research and resolution. This role follows established credit/collections policies to support timely cash collection and appropriate order release decisions, partnering closely with Sales, Customer Service, Warehouse, and Finance to deliver excellent customer service. Essential Functions and Duties Contact customers (phone/email) to collect past-due B2B trade receivables; document outcomes and follow-up dates. Review aging and account status to prioritize outreach and support on-time cash collection goals. Research and help resolve payment issues (short pays, deductions, credits, proof of delivery, pricing/contract questions) by partnering with Sales, Customer Service, and Warehouse ....